Program Manager 4

Role Description

This job entails a deep understanding of program scope and meticulous planning to align with organizational goals. It requires collaborative cross-functional team engagement and the development of comprehensive program plans. The role demands proactive risk management, resource allocation, and the ability to guide programs to successful completion within set timelines.

Responsibilities

Understanding program scope, participating in planning milestones, and aligning with business and budgetary requirements

Identifying and securing participation from cross-functional teams for effective program integration and execution

Developing and maintaining detailed program plans, ensuring accurate and up-to-date program documentation

Scheduling and managing workstreams for comprehensive program deployment from start to finish

Managing program critical paths and dependencies, while developing goals and success criteria with stakeholders

Analyzing risks, establishing contingency plans, and taking corrective actions to mitigate potential program disruptions

Allocating resources efficiently to support program objectives and assisting in forecasting budget and resource needs

Escalating issues timely for management review and balancing program scope, time, and costs effectively

Consistent exercise of independent judgment and discretion in matters of significance

Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary

Other duties and responsibilities as assigned

Expectations

Understand our Operating Principles; make them the guidelines for how you do your job

Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services

Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences

Win as a team make big things happen by working together and being open to new ideas

Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers

Drive results and growth

Support a culture of inclusion in how you work and lead

Do what's right for each other, our customers, investors and our communities

Qualifications

Bachelor's Degree (preferred)

7-10 Years of Relevant Work Experience

Skills

Customer Experience (CX)

Deployment Planning

Project Management

Compensation

National Pay Range: $74,337.89 USD - $174,229.42 USD

Illinois Pay Range: $78,984.00 USD - $153,321.89 USD

Colorado Pay Range: $83,630.12 USD - $160,291.07 USD

Hawaii Pay Range: $97,568.48 USD - $146,352.71 USD

Washington DC Pay Range: $106,860.71 USD - $160,291.07 USD

Maryland Pay Range: $88,276.24 USD - $160,291.07 USD

Minnesota Pay Range: $83,630.12 USD - $146,352.71 USD

New York Pay Range: $88,276.24 USD - $174,229.42 USD

Washington Pay Range: $83,630.12 USD - $167,260.24 USD

New Jersey Pay Range: $92,922.36 USD - $167,260.24 USD

Vermont Pay Range: $88,276.24 USD - $139,383.54 USD

Massachusetts Pay Range: $92,922.36 USD - $167,260.24 USD

California Pay Range: $83,630.12 USD - $154,870.59 USD

Disclaimer

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Equal Opportunity Statement

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.