Principal is seeking a Senior CX Strategist to shape customer experience across Benefits & Protection, connecting insights with business strategy. This role partners with operations, servicing, product, technology, marketing, analytics, and frontline teams to drive cross-functional initiatives and measurable outcomes.
Hybrid work with a Des Moines base, focused on enterprise-wide customer experience strategy.
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Senior CX Strategist: Customer Experience Architect
Segment (Twilio) · Des Moines, IA, USA ·
- Pay:
- 110.200 - 130.000
- Job type:
- Full Time