Customer Experience Lead - Luxury Auto & Service

Percepta LLC in Melbourne, FL is seeking a Lead Customer Experience Specialist to drive employee and customer experience, mentor teammates, and resolve complex customer issues. You will balance product knowledge with proactive service, guiding customers from inquiry to resolution across multiple channels.
The role emphasizes leadership, collaboration, and a commitment to Percepta values in a 24/7 environment.

#J-18808-Ljbffr