Hospital Strategic Account Manager II

Responsibilities:

Leading a team of Hospital Specialists in a Matrix environment

Document and recommend changes to existent processes as part of workflow redesign to align to new Strategic Account Management structure

Coordinate account activity and workflow, including but not limited to the creation of presentation materials,

Facilitate team meetings and liaising with internal and external teams

Conduct research and reporting as needed, including market and network research

Ensure effective communications amongst cross-functional teams (including scheduling meetings and follow-ups, and managing weekly and/or monthly reports)

Work closely with numerous departmental partners, including operations, clinical quality, financial analysis, ancillary, population health, sales, and marketing

Master Health Insurance industry knowledge especially Healthfirsts operating model by working closely with key individuals from various departments and showing willingness to learn

Compile meeting minutes and ensure follow-up items and tactics are tracked and completed on a timely basis

Minimum Requirements:

Bachelors degree in healthcare, public health, business, economics, or another related field

At the minimum, two to five years work experience in the healthcare industry

Strong communication skills (both verbal and written)

Excellent organizational skills

Ability to develop relationships and partner with external and internal business stakeholders

Desire to learn more about the healthcare industry in general and dynamic New York market specifically

Ability to align and coalesce numerous team members

Coordinate/leverage internal resources appropriately to achieve strategic action plan goals

Ability to identify areas for improvement

Support various project implementation and complete additional administrative duties as applicable

Experience with process reengineering documentation

Strong problem-solving skills

Proficiency with Microsoft suite of applications

Hiring Range*:

Greater New York City Area (NY, NJ, CT residents): $83,100 - $120,360

All Other Locations (within approved locations): $73,400 - $109,225

As a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, licenses and certifications, and any other factors Healthfirst deems pertinent to the hiring decision.

In addition to your salary, Healthfirst offers employees a full range of benefits such as, medical, dental and vision coverage, incentive and recognition programs, life insurance, and 401k contributions (all benefits are subject to eligibility requirements). Healthfirst believes in providing a competitive compensation and benefits package wherever its employees work and live.

*The hiring range is defined as the lowest and highest salaries that Healthfirst in “good faith” would pay to a new hire, or for a job promotion, or transfer into this role.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, gender identity, sexual orientation, national origin, age, genetic information, military or veteran status, marital status, mental or physical disability or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

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Healthfirst® is a not-for-profit health insurance company sponsored by some of the most prestigious hospitals and healthcare systems in New York. It serves close to 1.2 million members in New York City and in Long Island through government-sponsored programs including Child Health Plus, Medicaid, Medicare Advantage, and Managed Long Term Care, as well as through private health plans including Healthfirst Leaf and Qualified Health Plans, offered on NY State of Health, The Official Health Plan Marketplace.