Darktrace is seeking a Director of CX Programmes to drive execution and day-to-day management of strategic CX initiatives at scale. Reporting to the VP of Customer Experience Programmes, you will translate CX strategy into structured programmes and collaborate with Customer Success, Sales, Product, Enablement, HR, and Operations to deliver outcomes.
You will serve as a trusted advisor to regional CX leaders, develop lifecycle frameworks, and ensure cross-functional alignment on programmes
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Director, CX Programs & Transformation
Darktrace · Miami, FL, USA ·
- Pay:
- 150.000 - 190.000
- Job type:
- Full Time