Experience-Driven Workshop Leader

Build-A-Bear Workshop in Fairfax, Virginia, is seeking a Chief Workshop Manager (CWM) to drive the overall success of the workshop, ensure an exceptional Guest experience, lead a high‑performing, engaged team, and meet financial goals while upholding brand standards. You will coach AWMs, SLs, and Bear Builders, manage payroll, scheduling, hiring decisions, and enforce policies.
The role requires strong leadership, a customer‑centric mindset, and the ability to work a retail schedule including

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