Marketing Operations Manager - Paid Media Procurement & Campaign Operations

Marketing Operations Manager

Education: Bachelor's degree in Business Administration, Supply Chain Management, Marketing, or a related field
Skills: 3+ years in a Marketing Operations, Marketing Program Management, or Procurement role (preferably supporting Paid Media or Marketing operations) Exceptional organizational skills with a proven track record of managing multi-channel project pipelines, meeting tight deadlines, and maintaining financial accuracy Hands-on experience with procurement platforms (Coupa or similar) and project/workflow tools (Airtable, Workfront, Jira, Slack or similar) Excellent written and verbal communication skills; comfortable facilitating multi-departmental alignment calls with Legal, FP&A, Strategy, and Creative Ops Proactive approach to identifying operational bottlenecks and implementing AI-assisted or automated solutions Experience tracking rapid changes for multiple projects across multiple teams
Duties: We are looking for a Marketing Operations Manager to own the end-to-end procurement and campaign operations for Paid Marketing initiatives In this role, you will lead procurement lifecycle management (PR/PO generation, Coupa workflows, invoice reconciliation), govern legal review prioritization, manage creative backlog tracking across key lines of business (eg, Paid, Insurance, Home, Personal Loans), and facilitate cross-functional rituals This role requires a meticulous individual with strong marketing operations experience, deep proficiency in modern workflow platforms (Airtable, Jira, Workfront, Coupa), and a drive for process automation
Responsibilities Procurement & Financial Operations End-to-End Procurement Execution: Own Purchase Requisition (PR) and Purchase Order (PO) submissions via Coupa, review monthly invoices, and reconcile monthly marketing expenditures in Airtable Fiscal Planning & System Transitions: Manage annual procurement submissions (AOP planning) Vendor & Approval Facilitation: Collaborate directly with Procurement and Paid Marketing stakeholders to finalize insertion orders (IOs), track media spend, and streamline approvals via Slack and procurement tools Discrepancy Resolution: Resolve billing, invoice, and PO discrepancies between vendors, procurement, FP&A, and marketing teams Creative Backlog & Campaign Operations Creative Backlog Management: Maintain and update creative backlogs, ensuring stakeholders meet objectives and timelines Workflow Communication & Tracking: Facilitate bi-weekly creative backlog review calls and post-meeting follow-ups to increase collaboration and improve visibility into cross-team dependencies Legal & Compliance Prioritization Priority Escalation & Notifications: Communicate weekly legal priority agendas and status updates to stakeholders to ensure legal review queues stay on track Program Governance, Automation & Process Improvement Process Automation: Identify opportunities to automate repetitive operational tasks (eg, scheduled Slack posts, Jira/Airtable integrations, AI summary agents)
**Only those lawfully authorized to work in the designated country associated with the position will be considered.**
**Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.**