Production Technician

Job Title Responsible for all aspects related to entering the medication orders for various facilities. Responsibilities

Responsible for accurate data entry of patient profiles and medications Responsible for all aspects related to entering medication orders for various facilities Maintaining accurate information for patients and facilities Responsible for billing and crediting each facility appropriately and accurately each month Assist in new home setup and implementation across the region Assist in orienting and training new employees Work with the billing department to oversee the completion of individuals unbilled reports Assign daily unbilled reports Maintain and demonstrate top tier data entry production as determined by Manager Helps in managing outside services that have an impact on HealthDirect customer service (ex. INFINX, SDS) Responsible for completing all mandatory and regulatory training programs Perform other duties as assigned

Qualifications Educational Requirements: Minimum:

High School Diploma or GED Two years of service AS Degree or Higher in Business Administration or related field

Experience:

2 years' experience as a pharmacy customer service technician required Previously demonstrated top 5% data entry performance metrics

Required (Vermont Employees):

Registered with the State of Vermont as a Pharmacy Technician