Director, FSQA – Americas

Lead and manage Pizza Hut’s Food Safety Management System (FSMS), including policies, standards, audit requirements, and governance frameworks across the America Center of Excellence.
Lead and manage Pizza Hut’s Food Safety Management System (FSMS), including policies, standards, audit requirements, and governance frameworks across the America Center of Excellence.
Own the PH FSQA strategy for the Americas Center of Excellence, translating US and regional priorities into a clear multi-year roadmap.
Serve as Food Safety Team Lead for Supply Chain Risk Management Strategy
Ensure full compliance with local regulatory requirements while proactively anticipating regulatory changes.
Develop and Implement product quality toolbox, including:

Lead supplier quality management, including:
Ensure end-to-end supply chain integration of FSQA (procurement → manufacturing → distribution).

Drive execution of FSMS across GFM franchise partners, ensuring accountability and performance.
Establish and participate in FSQA governance forums (e.g., Food Safety Council, Franchisee Councils) to drive alignment and decision-making.
Ensure crisis management readiness, including scenario planning, simulation, and rapid response capability.
Define and own FSQA KPIs and performance metrics for assigned region, ensuring alignment with global and regional standards.
Requirements
Bachelor’s degree required: Food Science, Microbiology, Public Health, or related field
10+ years of experience in Food Safety, Quality Assurance, or related field within a multinational food or QSR environment
Deep expertise in Food Safety Management Systems (FSMS), HACCP, GFSI-recognized standards, supplier quality assurance, food regulations, and crisis/incident management.
Proven ability to lead cross-functional teams, influence stakeholders, and drive continuous improvement initiatives across complex and geographically diverse environments.
Strong analytical and problem-solving skills, with the ability to assess risks, interpret technical data, and make sound business decisions.
Excellent written and verbal communication skills, including the ability to effectively communicate technical concepts to both technical and non-technical audiences.
Demonstrated success managing audits, regulatory inspections, corrective action programs, and supplier performance improvement initiatives.
Core Competencies
Expertise in Food Safety Management Systems (FSMS) and regulatory compliance, with a strong focus on supplier quality assurance and crisis management. Proven ability to lead cross-functional teams and drive continuous improvement initiatives in a multinational food environment.
Highest-signal resume keywords
Food Safety Management Systems (FSMS)
HACCP
GFSI-Recognized Standards
Supplier Quality Assurance
Crisis Management
ATS Optimization Keywords
Hard Skills
Food Safety
Quality Assurance
Regulatory Compliance
Risk Assessment
Performance Metrics
Audit Management
Corrective Action Programs
Technical Data Interpretation
Continuous Improvement
Supply Chain Integration
Soft Skills
Analytical Skills
Problem-Solving
Stakeholder Influence
Communication Skills
Team Leadership
Industry Keywords
Food Regulations
Crisis/Incident Management
Franchise Management
Food Safety Council
Franchisee Councils

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