Advertising Operations Coordinator Job at Realwings LLC in Indiana

Summary
Gaia is the world’s leading subscription streaming platform for transformational media, serving a global audience with original series, documentaries, events, and educational content focused on consciousness, wellness, and personal growth. We are seeking a highly organized and technically minded Digital Operations Coordinator to support content delivery, media operations, publishing workflows, and digital asset management across the Gaia platform. This role partners closely with acquisitions, post production, publishing, and external content partners to ensure media assets are delivered, processed, archived, and published accurately and efficiently.

At Gaia, soft skills are key to success. Candidates should demonstrate strong interpersonal abilities – effective communication, teamwork, prioritization, and problem solving – and the ability to adapt to change, manage conflicts with empathy, and collaborate well with diverse teams. Technical skills matter, but we highly value those who build positive relationships, contribute to a supportive culture, and approach challenges with a solution-oriented mindset.

Location: On campus in Louisville, CO. US citizenship or an existing work visa is required.

Responsibilities
Content Intake

Coordinate intake and delivery of media, metadata, artwork, and related assets for licensed and externally produced content

Communicate onboarding and delivery requirements with licensors, producers, and external partners

Manage content folders, permissions, vendor access, and troubleshooting within file delivery platforms such as Signiant

Review incoming assets against contractual requirements with Acquisitions and Publishing teams

Track asset status, delivery timelines, QC, and approvals throughout the publishing pipeline (Airtable)

Quality Control & Media Processing

Process media through automated technical QC systems and review QC reports

Communicate technical issues with licensors/partners and track revisions through final approval

Perform media preparation and formatting tasks including transcoding, subtitle burn‑ins, pre‑roll insertion, frame verification, and delivery formatting

Coordinate title approvals and collaborate with Accounting and Acquisitions to ensure licensors are paid according to contract terms

Operational & Archive Support

Maintain organized archives of media assets, metadata, artwork, music cue sheets, and related materials

Monitor and optimize server storage and archive systems

Restore archived media assets and tape‑based materials as needed

Assist with node creation and ingestion of media content to Gaia’s publishing platform

Support localization and third‑party distribution workflows

Upload media for piracy protection on YouTube

Assist with post‑event asset management, including verifying published versions and archiving finalized masters

Participate in weekly publishing and operations meetings to support scheduling and delivery readiness

Cross‑Functional Support & Workflow Optimization

Collaborate across Digital Operations, Publishing, Production, Marketing, and Post Production teams on ongoing initiatives and time‑sensitive projects

Contribute to operational documentation, workflow improvements, automation initiatives, and AI‑assisted process optimization

Maintain awareness of publishing schedules and support quick‑turnaround operational needs

Occasional evening/weekend support may be requested for live events or priority publishing windows

Qualifications
Required

Highly detail‑oriented with strong follow‑through and problem‑solving skills

Strong written and verbal communication skills

Experience in digital media operations, digital asset management, content publishing, or a related field

Familiarity with video/audio formats, codecs, and delivery specifications

Experience with Adobe Premiere or similar media editing/transcoding tools

Ability to manage multiple projects and deadlines simultaneously

Ability to work independently and collaboratively across teams

Comfortable learning new systems and workflows quickly

Preferred

Understanding of streaming and Video on Demand ecosystems

Experience in broadcast, streaming, post‑production, or content distribution environments

Experience with DAMs, MAMs, and relational databases (Airtable experience a plus)

Familiarity with media QC standards, file delivery platforms, video transcoding, and editing

Familiarity with archive restoration or tape‑based media workflows

Experience with Agile project management methodologies (Scrum/Kanban)

Bachelor’s degree or equivalent professional experience

Interest in Gaia’s mission and content

Additional Requirements

Must be able to work on campus in Louisville, CO

US citizenship or an existing work visa is required

Gaia subscribers strongly preferred

Non‑smoker

Compensation

Salary: $60,000 – $75,000 (USD)

Benefits
Full‑time employees are offered alternative and traditional medical benefits including preventative coverage; as well as dental, vision, 401(k), and life insurance.

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