Relationship Manager

Relationship Manager

The Relationship Manager (RM) is responsible for coordinating care and operations for a patient population in an office within a region of the Long-Term Home Health/PDN Division (TS2). In this role, you will report to the Director of Operations (DOO).
Duties/Responsibilities:

Ensures the needs of the agency and the patients are met through appropriate scheduling, staffing, recruiting, and hiring

Meets recruiting goals as assigned by DOO

Responsible for referral/intake process to include onsite visits

Ensures insurance eligibility and proper authorizations

Responsible for creating, maintaining, and taking on-call responsibilities

Attends in services as requested

Works closely with the local Director of Nursing, Case Manager, and field staff to coordinate operations and clinical care

Ensures accurate processing of payroll through verification with clinical staff

Assists DOO in achieving financial metric goals

Demonstrates knowledge and adherence to the policies and procedures and holds staff accountable for carrying out the duties outlined in the manuals, state and federal regulations, and company best practices and processes

Maintains rapport with clients and employees and effectively promotes harmonious interpersonal relationships

Meets all deadlines on special projects as assigned

Maintains confidentiality of all employees, patient/client PHI and company issues

Performs all other job duties as assigned

Education/Experience/Licenses/Certifications:

High School Diploma required, Bachelor's degree in Business (preferred)

Minimum of 1 year management experience in healthcare field, Home Health (preferred)

Working knowledge of Microsoft Office including Outlook, Excel, and Word

Physical Requirements:
Must be able to remain in a stationary position 50% of the time. The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and printer. The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations. The ability to observe details at close range (within a few feet of the observer).
FLSA Status: Exempt
EEO Status: Administrative Support Worker
Benefits + Perks of Joining the Team Select Family

Medical, Dental, and Vision Insurance

Paid Time Off and Paid Sick Time

401(k)

Referral Program

Pay Range: $45,000 - $55,000 / salary with bonus
Team Select Home Care reserves the right to change the above job description and qualifications without notice. Team Select Home Care will not discriminate against you on the basis of race, color, religion, national origin, sex, sexual preference, disability, political belief, veteran status, age, or any other status protected by law. Team Select Home Care is an employment-at-will employer.