Terrain Artisan

Design By Terrain Artisan

This position is located at 297 Boston Post Road, Wayland, Massachusetts, 01778 United States
Role Summary

A Design by Terrain Artisan has a great eye for art, style, and use of color to create beautiful floral designs in-store and off-site. They uphold terrain's four promises: to welcome, to inspire, to inform and to appreciate our customer.
Role Responsibilities

Customer Experience
Exceeds customer expectations by building genuine, long lasting relationships through personalized attention; ensure prompt customer communication with project inquires
Shares product knowledge, new arrivals, and current trends to inspire the customer; guides customer choices to reflect their unique personal style
Actively shares details to promote Terrain's unique events, as well as drive engagement and participation
Delivers a seamless shopping experience through understanding and utilization of systems and applications for an efficient customer interaction.
Teamwork + Communication
Exhibits strong communication while actively participating in daily meetings and projects; shares passion for plant, horticulture, and floral design & garden style
Takes initiative and works productively with the team to achieve common, collaborative design goals
Demonstrates adaptability by redirecting display priorities as needed to work through problem-solving scenarios
Visual + Business Operations
Understands the terrain aesthetic and partners with design leadership to create compelling merchandise displays and installations
Collaborates and communicates with the nursery, event, and operations teams to ensure proper care and restocking of plant displays; maintains cleanliness and organization of back of house display areas
Leads an area of specialty to provide elevated knowledge to customers and associates in a meaningful and interesting way
Adheres to store's safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store
Role Qualifications

Experience in customer service
Experience in horticultural and floral design
Basic knowledge of hand tools, wire usage, and glue guns
Art and design background
Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores
Pay Range

USD $17.50 - USD $17.50 /Hr.