Technical Customer Experience Specialist

Generac Power Systems Inc. is seeking a Customer Experience Technical Representative to uphold our “Customer First” promise. You will handle customer inquiries with technical product knowledge, document interactions, and resolve issues across phone, email, text, and chat.
The role emphasizes troubleshooting, installation support, and continuous learning in a fast-paced contact center. Shifts run Thu–Mon, 8 hours, with start times between 7:00am CT and 10:00am CT.

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