Nearmap is hiring a Customer Experience Representative to act as a key liaison between customers and partners in a fast-paced, customer-focused setting. You will collaborate with insurance companies and adjusters to ensure accurate data collection and deliver personalized solutions tailored to each customer’s needs.
The role emphasizes timely responses via phone, email, and CX chat groups, resolution of issues to meet SLAs, and a commitment to a positive customer experience.
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Customer Experience Specialist - Property Tech
Nearmap · Jacksonville, FL, USA ·
- Pay:
- 32.000 - 52.000
- Job type:
- Full Time