Account Director

H+M seeks an experienced Account Director to lead and manage consumer‑focused account teams across entertainment, lifestyle, and technology sectors, driving strategic planning, media relations, community outreach, and client success.

Core Responsibilities

Provide senior‑level account and program‑specific planning and supervision for designated clients, managing the development of strategic plans and reports for those account teams.

Counsel and work with account teams to develop unique narratives to clarify each client’s value proposition and align their corporate, executive, and/or brand story with the news cycle.

Frequently advise and engage clients based on the external environment and their business goals, and empower teams to take immediate action on client feedback.

Serve as a strategic liaison among clients, account teams, and agency management, demonstrating in‑depth knowledge of clients’ businesses and an ability to anticipate and address client needs across the group.

As needed, lead high‑level media, influencer and/or partner relations by leveraging existing relationships, developing new ones, and managing contacts, with a focus on multicultural audiences.

Lead staff by mentoring, motivating, coaching, consistently providing feedback, holding them accountable and sharing ongoing feedback to aid in their professional development.

Partner with the Senior Director to lead operational and financial performance of account teams, ensuring quality work, effective processes, and that client requests are handled in a timely and strategic fashion.

Work with the Senior Director to supervise the management of account finances including accurate budget creation, allocation, and control; ensure budgets are accurate when presented to clients, manage our scope of work to those budgets and the budget tracker to ensure we stay on track.

Attend client meetings and staff virtual and in‑person events such as movie premieres, press junkets, film screenings, celebrity meet‑and‑greets, influencer activations, and more—often at night, on weekends, and sometimes on holidays.

Requirements

Acutely understands how to reach and engage a multicultural audience via public relations, and has a proven track record and experience in integrated and strategic communications across the entire paid, earned, shared, and owned spectrum.

Excellent written and verbal communications skills , and a proven track record of creating a variety of materials, plans, reports, and presentations. Ability to fluently communicate in English and Spanish is required.

Worked in the public relations industry for at least seven years , with a majority of that time spent working on national and regional campaigns for global brands and entities while at a public relations agency .

Demonstrates a strong aptitude and passion for public relations, and can seamlessly work across multiple disciplines and industries.

Based in Miami and able to staff and support virtual and in‑person events as needed.

Earned a Bachelor’s Degree in communications, public relations, marketing, English, or a related field of study from an accredited institution.

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