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Customer Content Specialist

Virtual Vocations Inc · New York, NY, USA ·

Job type:
Full Time

Working in a hybrid environment, the full-time Customer Content Specialist will manage client relationships to ensure effective distribution of press releases, provide strategic recommendations on content best practices, and act as a product expert throughout the distribution process.
Key responsibilities

Serve as the primary point of contact for clients, guiding them through the press release distribution process
Collaborate with clients to align communication needs with service offerings and drive corporate objectives
Offer recommendations on content best practices to enhance engagement and visibility

Required qualifications

1+ years of experience in content creation, customer service, or a related field
BA degree in a communication-related field
Knowledge of SEO, AEO, GEO, and content best practices
Proficiency in PowerPoint and Canva; public speaking skills are a plus
Ability to work collaboratively in a hybrid work setting