Humana Inc. seeks a Senior Patient Experience Professional to design, execute, and continuously improve patient experience strategies across CenterWell Senior Primary Care.
You will translate patient feedback, performance data, and qualitative insights into opportunities, recommendations, and measurable improvements for patients, clinicians, and the business. Reporting to the Consumer Experience Principal, you will collaborate across teams, generate actionable insights, support improvement
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Senior Customer Experience Strategist
Humana · Multiple locations ·
- Job type:
- Full Time