Customer Experience Champion & Order Specialist

Bonnell Aluminum in Niles, Michigan seeks a Customer Experience Specialist to serve as the single point of contact for TSLOTS customers, focusing on timely order processing and clear information flow with internal and external stakeholders.
The role champions the customer’s experience, balancing orders with plant capacity and collaborating with Sales, Production Planning, Scheduling, Quality, CAD, Accounting and IT to ensure value and on-time delivery.

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