Customer Experience Specialist (High-Volume Support)

Pinnacol Assurance, based in Denver, seeks a customer service professional to support workers’ compensation needs. You will handle phone, chat and email inquiries, explain company guidelines, and assist claims and underwriting teams with administrative tasks.
The role emphasizes problem solving, interpersonal communication, and delivering service excellence in a fast-paced environment. Some Spanish bilingual capability is a plus, with standard office duties and front desk support included.

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