Healthcare Customer Experience Strategist

OhioHealth is seeking a Customer Experience Specialist to drive strategic consulting, education, and continuous improvement across care sites. You will partner with leaders to deploy Lean Six Sigma, change management, and service excellence initiatives that enhance patient, family, provider, and associate experiences.
The role emphasizes training design, leadership development, and data-driven performance improvement, with executive engagement and cross-functional collaboration.

#J-18808-Ljbffr