Game Day Experience Lead: Merchandise & Promotions

Game Day Event Staff - Bakersfield Condors
Job Category

:

Operations

Requisition Number

:

BAKER002158

Posted : July 29, 2026
Part-Time

Locations
Showing 1 location

Bakersfield, CA 93301, USA

Description
About OEG Sports & Entertainment:

OEG Sports & Entertainment delivers North America’s leading sports and entertainment experiences to connect our fans to their passions. Located in the heart of the ICE District, OEG owns the 5-time Stanley Cup Champion Edmonton Oilers, the WHL’s three-time Memorial Cup Champion Edmonton Oil Kings, and the AHL’s Bakersfield Condors. OEG operates Rogers Place, North America’s premier sports and entertainment venue.

The Condors pride themselves on being “One Team,” with a collaborative work environment that provides opportunity, growth, and enjoyment across the organization. We love what we do, why we do it, and who we do it for. A pillar of the community for over 28 years, in a city that is heavily invested in the team, the Condors are one of the most successful minor league sports franchises. Bakersfield, California is a city in the southern Central Valley with easy access to the coast, mountains, and desert alike. Experience the “small town feel” with big city amenities in one of the fastest growing cities in the country. The Condors play inside an 8,500-seat arena located in the heart of Downtown Bakersfield.

For more on the Condors, check out this video:

We are looking for great team members to join our Game Day Staff! This is a Part-Time position focused on executing all things "Condors" on game and event nights, from Merchandise, to Promotions Team, to Mascot Support, and much more.

Available Positions in a Game Day Staff role:

Merchandise Associates will act as a salesperson for the Bakersfield Condors during home games. They will be responsible for selling retail items to Condors fans, ringing up purchases on Clover POS machines, stocking, and organizing merchandise inventory. Individuals working the merchandise booth should be able to help increase sales volume and have the ability to stimulate interest and entice customers to make a purchase.

Core Responsibilities and Duties:

Actively engage with fans on the concourse and promote the Bakersfield Condors brand and merchandise

Handle monetary transactions

Maintain retail presentation standards and restock merchandise items as needed

Present excellent sales service to ensure customer satisfaction

Provide assistance and information about products

Perform other duties as assigned by the Game Day Manager and Merchandising Manager

Job Requirements:

Additional hours for set up and tear down of concourse merchandise stands pre-game and post-game

Capable of lifting and moving products

Ability to effectively communicate with co-workers, subordinates, and fans in a professional manner

Able to complete basic math calculations when filling out merchandise inventory information or dealing with customer transactions

Able to handle minor complaints and suggestions from our guests in a calm and professional manner

Able to learn and operate a cash register and credit card machine quickly and efficiently at the same time as interacting with customers

Condors Promotions Team:

The Condors Promotions Team displays the ultimate Bakersfield Condors spirit and is responsible for getting Condors fans energized, excited, and entertained at each home game and select events throughout the community. Promo Team members play an integral role in the Condors fan experience by greeting each fan with enthusiasm, hosting on-ice contests, throwing t-shirts/promo items, handing out prize coupons, assisting in sponsored aspects of the game, and representing the organization at the highest level. Additional opportunities for Condors Promotions team to work outside of home games include: pocket schedule deliveries to businesses, community appearances, and select Condors special events.

Job Requirements:

Experience working in a face to face or customer service role preferred

Ability to greet fans with the highest level of enthusiasm and energy

Must be comfortable approaching fans and engaging in conversation, especially when finding intermission contestants

Must be comfortable in front of large crowds and in one-on-one settings interacting with fans and providing exceptional customer service

Ability to participate in on-ice activities

Ability to closely follow a promotions script

Must be available for all Condors home games of the 2026/2027 season

Mascot Bodyguards:

The Bakersfield Condors are looking for individuals that will serve as the personal security for our mascots. Bodyguards will travel around the arena with the mascot and escort them to promotions at designated times. A bodyguard should have a good professional attitude and situational awareness.

Core Responsibilities and Duties:

Escort mascot around the arena

Protect the costume and person from harmful acts

Assure that mascot appears to promotions on time

Time management pre-game and in-game mascot appearances

Chuck A Puck:

Core Responsibilities and Duties:

Sell foam pucks during the first two periods

Part of on-ice promotional team during intermission

Assist in the clean-up of Chuck-A-Puck’s during the intermission

Handle cash transactions

Assist with arena clear outs on certain nights

Kids Zone:

Core Responsibilities and Duties:

Supervise children in Kids Club area

Prevent problems and resolve conflicts as needed

Share information with fans about the Kids Club and what it includes

Handle cash transactions when Kids Club Memberships are purchased

Assist with arena clear outs on certain nights

Compensation:

This role is budgeted at $16.90/hour.

Next Steps:

Thank you for your interest in joining our team! Those moving forward in the process will be contacted by a member of our team.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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