Norm Reeves Auto Group is seeking a Service Coordinator Supervisor to manage the BDC team and ensure top-tier customer experiences at our Cerritos location. Responsibilities include monitoring call queues, coaching coordinators, and ensuring adherence to policies while scheduling service appointments.
The role requires a high school diploma, strong communication skills, and experience in a fast-paced environment. Evening and weekend availability is expected, with full-time hours and on-site work.
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BDC Lead: Customer Experience & Service Growth
The CAR Group (Norm Reeves Dealerships) · Cerritos, CA, USA ·
- Pay:
- 28.413 - 40.467
- Job type:
- Full Time