Head of Product / Director of Product Management

Role Description

We're hiring our first-ever Head of Product to grow our proven subscription into a major source of revenue alongside the affiliate work we're known for. At 10xTravel, our leaders are doers; you'll set direction, write specs, and dig into the funnel data. You'll own the product end to end across web and native mobile, and the growth of the subscription: activation, conversion, and retention. Rather than inherit a product org, you'll start ours and build it your way. You'll work in lock step with engineering, and partner closely with marketing. This role reports directly to the COO.

What You'll Own and Lead

Grow durable, compounding recurring revenue by driving activation, tool onboarding, conversion, and retention across web and mobile

Own the product roadmap end to end, every priority tied to revenue and retention

Lead product direction and requirements, and partner with developers to ship, accountable together for outcomes, not output

Lead Voice of Customer including research, NPS/CSAT, intercept surveys, and user feedback

Ship native iOS and Android apps and grow adoption after launch

Build a lightweight testing-and-analytics habit: experiments, A/B testing, event tracking, and product data

Work with marketing to grow the subscription and protect affiliate revenue

Own product leadership across the company, driving alignment through stakeholder management and influence

Qualifications

7+ years in product management

Senior ownership of a consumer subscription, SaaS, fintech, e-commerce, or digital-media product, accountable for activation, conversion, retention, and revenue

Subscription growth expertise: funnel instrumentation, churn diagnosis, cohort analysis, experimentation, and monetization

Mobile track record: launching native iOS and Android apps and growing adoption

Harden-and-scale experience: an early product with traction matured into a durable growth engine, not zero-to-one or big-company optimization

Shipping with a small dev team: writing specs engineers build from, with the technical fluency to weigh trade-offs and earn their trust

Project and stakeholder management: bringing structure to cross-functional work and driving it to completion

Self-starting and inclusive: hands-on in a small, fast team, owning the work without owning it alone

Nice to have

Experience taking a media or affiliate business toward subscription

Background in the points and miles world, travel, loyalty, or fintech

Knowledge of the credit-card affiliate business

Experience shipping AI-powered features

Benefits

Location: Fully remote (US)

Compensation: $150,000 to $190,000 base, plus a performance bonus tied to MRR and retention

Unlimited paid time off

401(k) with company match

$1K Your Way, annual support to pursue your personal interests

Medical, with multiple plans to choose from

Dental and vision

Company-paid life, with voluntary additional life available

Short and long-term disability

Hospital, critical illness, and accident coverage

FSA and HSA

Annual profit share program