Audiovisual Technician III

Audiovisual Technician III

Department: CORP | Info Technology Infrastructure

Location: Phoenix

Shift: Mon-Fri, Days, 8am-5pm

Category: Information Technology

Posting #: 1050298

Employee Type: Full-Time

Position Summary
The Audiovisual Technician III serves as the technical leader for enterprise audiovisual systems. This position designs, implements, administers and supports complex AV technologies while establishing standards, leading projects, and mentoring technical staff.

Position Duties

Enterprise Technical Leadership

Serve as technical lead for enterprise AV systems

Develop AV standards and best practices

Provide highest-level technical escalation.

Evaluate emerging technologies.

Recommend capital improvements

Systems Engineering

Design integrated AV systems.

Programs and configures AV control systems (e.g., Neat, Crestron, Extron) and DSP audio systems.

Conducts testing and validation of new hardware and software prior to deployment in production environment.

Performs quality assurance checks on all hardware and software prior to implementation.

Manage firmware lifecycle

Review architectural drawings and construction documents

Mentorship and Documentation

Mentor Levels I and II

Coordinates with team members and leadership to identify areas requiring new or revised training and documentation.

Create technical procedures.

Actively maintains knowledge of departmental processes, procedures, and system configurations relevant to job duties

Maintain enterprise standards documentation.

Develop training programs

Project Leadership

Lead enterprise AV deployments.

Coordinate vendors and contractors

Review system designs.

Commission new installations

Develop project documentation.

Performs miscellaneous job related duties as requested.

Phoenix Children's Mission, Vision & Values
Mission
To advance hope, healing and the best healthcare for children and their families

Vision
Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education.

We realize this vision by:

Offering the most comprehensive care across ages, communities and specialties

Investing in innovative research, including emerging treatments, tools and technologies

Advancing education and training to shape the next generation of clinical leaders

Advocating for the health and well-being of children and families

Values

We place children and families at the center of all we do

We deliver exceptional care, every day and in every way

We collaborate with colleagues, partners and communities to amplify our impact

We set the standards of pediatric healthcare today, and innovate for the future

We are accountable for making the highest quality care accessible and affordable

Position Qualifications
Education

Bachelor’s Degree in Information Technology, Broadcasting, video, film, or related field OR experience equal to 5 years or more.

Experience

Minimum of 5-7 years experience working with a variety of AV systems, equipment, and practices.

Demonstrated experience troubleshooting and resolving complex audiovisual systems, including video conferencing platforms (e.g., Microsoft Teams Rooms, Zoom Rooms) and integrated AV control systems (Crestron, Extron, DSP audio systems).

Previous experience in a health care setting.

Preferred

Experience providing mentorship, guidance, or informal training to less-experienced AV staff or end users.

Special Skills

Outstanding written and verbal communication skills

Understanding network protocol (LAN, WAN, Wireless).

Able to work flexible schedule based on operational needs (may include nights and/or weekends as needed).

Able to operate tools, components and peripheral accessories

Additional Requirements

Certified Technology Specialist (CTS, CTS-D, CTS-I) or other related technical certifications.

Current and valid State of AZ Class D Driver’s License.

Certification / License / Registry Requirements For The Position

Cert Technology Specialist - Required

AZ DMV Drivers License - Required

Physical Requirements & Occupational Exposure/Risk Potential

Physical Requirement - Climbing - Occasionally

Physical Requirement - Feeling (sensing textures and temperatures) - Occasionally

Physical Requirement - Fine Motor Skills (pinching, gripping, etc) - Constantly

Physical Requirement - Hearing - Frequently

Physical Requirement - Pushing/pulling - Occasionally

Physical Requirement - Reaching - Frequently

Physical Requirement - Sitting - Frequently

Physical Requirement - Standing - Frequently

Physical Requirement - Stooping/crouching/kneeling/crawling - Occasionally

Physical Requirement - Talking - Constantly

Physical Requirement - Walking - Constantly

Physical Requirement - Near Vision - Constantly

Physical Requirement - Far Vision - Occasionally

Physical Requirement - Color Discrimination - Occasionally

Physical Requirement - Use of keyboard, mouse and/or computer equipment - Constantly

Physical Requirement - Lift up to 35 pounds without assistance - Occasionally

Physical Requirement - Lift more than 35 pounds without assistance - Occasionally

Occupational Exposure/Risk Potential - Inside office environment - Applicable

Occupational Exposure/Risk Potential - Outdoor weather conditions - Applicable

Occupational Exposure/Risk Potential - Extreme temperatures - Applicable

Occupational Exposure/Risk Potential - Confined areas - Applicable

Occupational Exposure/Risk Potential - High places - Applicable

Occupational Exposure/Risk Potential - Airborne communicable diseases - Applicable

Occupational Exposure/Risk Potential - Bloodborne pathogens or bodily fluid - Applicable

Occupational Exposure/Risk Potential - Fumes or airborne particles - Applicable

Occupational Exposure/Risk Potential - Hazardous materials exposure - Applicable

Occupational Exposure/Risk Potential - Radiation exposure - Applicable

#J-18808-Ljbffr