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Job Description

SoulCycle Studio Crew members are responsible for bringing the “Soul” of SoulCycle. Studio Crew part-time employees are committed to forging connections with our riders, provide top-tier innovative hospitality, and maintain the highest level of operational excellence all in the name of one goal: moving people to move the world. Studio Crew will demonstrate and uphold the values and vision of the company.

The Studio Crew part-time employee must have at least 3 days of availability week over week, totaling 20 hours, with at least one of those days being a Saturday or Sunday. Additionally, all employees are expected to be available to work peak holiday shifts.

The responsibilities and duties of the Studio Crew position described here are representative of those an employee must perform. This is not a comprehensive list and other duties may be assigned.

ROLES AND RESPONSIBILITIES:

Hospitality Champion & Community Builder

Curate impeccable and personalized rider experiences through high-level customer service and hospitality

Build community with riders so that you can anticipate their wants and needs

Treat the studio as if you’re throwing a party at your home where every rider feels welcome

Provide support to instructors for class check-in

Be willing and able to assist in all ﬁrst aid situations

Business Driver

Actively participate in studio speciﬁc challenges aimed at driving paid rides, retail sales, and hospitality

Upsell class packs, renewal memberships, retail, shoes, and water

Drive studio goals through intentional selling

Maintain product knowledge for retail operations

Team Player

Assist Studio Management with daily tasks and projects

Support with training and coaching new hires

Develop interpersonal relationships with all staﬀ to ensure eﬃciency and camaraderie

Studio Maintenance & Environment

Maintain the distinct SoulCycle studio aesthetics, atmosphere, and culture

Studio cleaning and prepping (bikes, weights,, ﬂoors, mirrors)

Common area and bathroom and locker area cleaning (front desk, lockers, retail shelves, o﬋ice & hallways)

Qualifications:

A love of the SoulCycle brand

An innate love for taking care of humans

Customer service experience

The ability to prioritize and multi-task within a fast-paced environment

An openness to receiving and delivering feedback

A natural inclination to complete tasks and perform duties without direction

A keen eye for detail

#LI-SC

Additional Information

For additional Information visit our Career Site: https://www.soul-cycle.com/careers/

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Job Description

SoulCycle Studio Crew members are responsible for bringing the “Soul” of SoulCycle. Studio Crew part-time employees are committed to forging connections with our riders, provide top-tier innovative hospitality, and maintain the highest level of operational excellence all in the name of one goal: moving people to move the world. Studio Crew will demonstrate and uphold the values and vision of the company.

The Studio Crew part-time employee must have at least 3 days of availability week over week, totaling 20 hours, with at least one of those days being a Saturday or Sunday. Additionally, all employees are expected to be available to work peak holiday shifts.

The responsibilities and duties of the Studio Crew position described here are representative of those an employee must perform. This is not a comprehensive list and other duties may be assigned.

Roles and Responsibilities
Hospitality Champion & Community Builder

Curate impeccable and personalized rider experiences through high-level customer service and hospitality

Build community with riders so that you can anticipate their wants and needs

Treat the studio as if you’re throwing a party at your home where every rider feels welcome

Provide support to instructors for class check‑in

Be willing and able to assist in all first aid situations

Business Driver

Actively participate in studio specific challenges aimed at driving paid rides, retail sales, and hospitality

Upsell class packs, renewal memberships, retail, shoes, and water

Drive studio goals through intentional selling

Maintain product knowledge for retail operations

Team Player

Assist Studio Management with daily tasks and projects

Support with training and coaching new hires

Develop interpersonal relationships with all staff to ensure efficiency and camaraderie

Studio Maintenance & Environment

Maintain the distinct SoulCycle studio aesthetics, atmosphere, and culture

Studio cleaning and prep (bikes, weights, floors, mirrors)

Common area and bathroom and locker area cleaning (front desk, lockers, retail shelves, office & hallways)

Pay Transparency
$12.77 per hour

Qualifications

A love of the SoulCycle brand

An innate love for taking care of humans

Customer service experience

The ability to prioritize and multi‑task within a fast‑paced environment

An openness to receiving and delivering feedback

A natural inclination to complete tasks and perform duties without direction

A keen eye for detail

Additional Information

For additional Information visit our Career Site: https://www.soul-cycle.com/careers/

#J-18808-Ljbffr

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SoulCycle Studio Crew members are responsible for bringing the “Soul” of SoulCycle. Studio Crew part-time employees are committed to forging connections with our riders, provide top-tier innovative hospitality, and maintain the highest level of operational excellence all in the name of one goal: moving people to move the world. Studio Crew will demonstrate and uphold the values and vision of the company.

The Studio Crew part-time employee must have at least 3 days of availability week over week, totaling 20 hours, with at least one of those days being a Saturday or Sunday. Additionally, all employees are expected to be available to work peak holiday shifts.

The responsibilities and duties of the Studio Crew position described here are representative of those an employee must perform. This is not a comprehensive list and other duties may be assigned.

ROLES AND RESPONSIBILITIES:

Hospitality Champion & Community Builder

Curate impeccable and personalized rider experiences through high-level customer service and hospitality

Build community with riders so that you can anticipate their wants and needs

Treat the studio as if you’re throwing a party at your home where every rider feels welcome

Provide support to instructors for class check-in

Be willing and able to assist in all ﬁrst aid situations

Business Driver

Actively participate in studio speciﬁc challenges aimed at driving paid rides, retail sales, and hospitality

Upsell class packs, renewal memberships, retail, shoes, and water

Drive studio goals through intentional selling

Maintain product knowledge for retail operations

Team Player

Assist Studio Management with daily tasks and projects

Support with training and coaching new hires

Develop interpersonal relationships with all staﬀ to ensure eﬃciency and camaraderie

Studio Maintenance & Environment

Maintain the distinct SoulCycle studio aesthetics, atmosphere, and culture

Studio cleaning and prepping (bikes, weights,, ﬂoors, mirrors)

Common area and bathroom and locker area cleaning (front desk, lockers, retail shelves, oﬃce & hallways)

PAY TRANSPARENCY

$12.77 per hour

Qualifications:
Qualifications

A love of the SoulCycle brand

An innate love for taking care of humans

Customer service experience

The ability to prioritize and multi-task within a fast-paced environment

An openness to receiving and delivering feedback

A natural inclination to complete tasks and perform duties without direction

A keen eye for detail

Additional Information

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Studio Crew, Hudson Yards

Part-time employees must have at least 3 days of availability week over week, totaling 20 hours, with at least one of those days being a Saturday or Sunday. Additionally, all employees are expected to be available to work peak holiday shifts.

The responsibilities and duties of this position described here are representative of those an employee must perform. This is not a comprehensive list and other duties may be assigned.

Roles and Responsibilities:

Provide high level customer service and hospitality to clients
Assist the Studio Management in daily studio tasks and projects
Maintain a positive attitude and take initiative
Provide support to the SoulCycle instructors to ensure a successful class check-in process
Work as a cohesive team with all SoulCycle staff members to ensure efficiency and camaraderie
Assist with the training and coaching of new hires for the front desk staff team
Maintain product knowledge for all studio retail operations
Maintain the distinct SoulCycle aesthetic, appearance, atmosphere and culture
Studio cleaning and prepping, including cleaning of exercise equipment (bikes, weights), floors and mirrors
Common area cleaning, including, front desk, lockers, retail shelves, office and hallways
Bathroom and changing room cleaning

Qualifications:

Must have customer service experience
Must have the ability to prioritize and multi-task within a fast-paced environment
Must be willing to initiate tasks and perform duties without direction
Must have excellent communication skills and be able to work with a wide range of personalities
Must have outstanding customer service and problem solving skills
Must have a positive, can-do attitude
Must have friendly and professional phone and email etiquette
Must have superior organizational skills

Pay Transparency: $17.00 per hour

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Studio Crew, Santa Monica

SoulCycle Studio Crew members are responsible for bringing the \"Soul\" of SoulCycle. Studio Crew part-time employees are committed to forging connections with our riders, provide top-tier innovative hospitality, and maintain the highest level of operational excellence all in the name of one goal: moving people to move the world. Studio Crew will demonstrate and uphold the values and vision of the company.

The responsibilities and duties of the Studio Crew position described here are representative of those an employee must perform. This is not a comprehensive list and other duties may be assigned.

Roles and Responsibilities:

Hospitality Champion & Community Builder

Curate impeccable and personalized rider experiences through high-level customer service and hospitality
Build community with riders so that you can anticipate their wants and needs
Treat the studio as if you're throwing a party at your home where every rider feels welcome
Provide support to instructors for class check-in
Be willing and able to assist in all first aid situations

Business Driver

Actively participate in studio specific challenges aimed at driving paid rides, retail sales, and hospitality
Upsell class packs, renewal memberships, retail, shoes, and water
Drive studio goals through intentional selling
Maintain product knowledge for retail operations

Team Player

Assist Studio Management with daily tasks and projects
Support with training and coaching new hires
Develop interpersonal relationships with all staff to ensure efficiency and camaraderie

Studio Maintenance & Environment

Maintain the distinct SoulCycle studio aesthetics, atmosphere, and culture
Studio cleaning and prepping (bikes, weights, floors, mirrors)
Common area and bathroom and locker area cleaning (front desk, lockers, retail shelves, office & hallways)

Qualifications:

A love of the SoulCycle brand
An innate love for taking care of humans
Customer service experience
The ability to prioritize and multi-task within a fast-paced environment
An openness to receiving and delivering feedback
A natural inclination to complete tasks and perform duties without direction
A keen eye for detail

Pay Transparency: $ 18.47/hour

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