Experience Store Lead: Customer Experience & Coaching

T-Mobile is seeking an Experience Associate Manager for its new Experience stores in Liberty, MO. You’ll support Sr. Mobile Experts, coach teams, and drive a product roadmap tailored for these locations, delivering best-in-class sales and service experiences.
Responsibilities include leading by example, upskilling staff through curated curricula, and championing new tools to resolve customer needs. A strong emphasis on customer satisfaction, sales outcomes, and leadership is required.

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