Forward is seeking a VP of Customer Success to architect and lead the post-sale journey across onboarding, adoption, retention, and expansion. You will own NRR and GRR, and shape the customer success function across segments, partnering with Sales, Product, and Marketing to scale impact.
You’ll work with senior executives and key accounts to translate business outcomes into product value, develop a world-class CS team, and drive proactive renewals and expansions in a fast-paced environment.
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VP, Customer Success & Adoption - Drive Value & Growth
Forward · Santa Clara, CA, USA ·
- Pay:
- 360.000 - 380.000
- Job type:
- Full Time
About Forward