AI CX GTM Strategist

Amazon Web Services (AWS) is seeking a Strategic Business Development Manager, AI Customer Experience to define and execute GTM and sales strategies that enable strategic customers to transform their businesses with Amazon Connect Customer. This role focuses on leading AI-driven customer experience initiatives across voice, email, chat, and IVR, leveraging data and insights to drive outcomes.
You will build and own programs to accelerate adoption, collaborate with specialist sales, product,

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