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Customer Experience Supervisor: Lead Service & Sales

JCPenney · Peabody, MA, USA ·

Pay:
31.684 - 38.572
Job type:
Full Time

JCPenney in Peabody, MA is seeking a Customer Experience Supervisor I to drive profitable sales growth by leading and coaching associates, delivering training initiatives and executing checkout experience strategies.
You will model outstanding customer service, optimize staffing for peak times, and guide performance through coaching and development. This role emphasizes accountability, teamwork, and process discipline to achieve company goals.

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