Social Media Coordinator

We're looking for a Social Media Coordinator to be the operational engine behind MeanPug's social media output. This role sits alongside our Social Media Manager and owns the execution layer: content is scheduled on time, every post clears QC before it goes live, community conversations are monitored and triaged daily, and reporting data is pulled and organized for strategic review. This is not a strategy role and it's not a design role. The Social Media Manager owns outcomes: growth, retention, creative direction, and client relationships. You own output: on-time, on-brand, on-QC delivery, consistently, across every client, every day. If you're someone who takes genuine pride in a clean content calendar, a fast community response time, and a system that just works, this role is for you.

What you'll do
Content scheduling and publishing

Schedule and publish approved content across Instagram, Facebook, LinkedIn, YouTube Shorts, X, and other platforms

Adapt formatting per platform including captions, image sizing, link placement, and native upload requirements

Run the QC checklist on every post before it goes live, no exceptions

Community management

Monitor comments, DMs, and mentions across all client accounts multiple times daily

Triage interactions: respond directly to routine ones, draft (but do not send) anything requiring the Social Media Manager's input, and escal
ate anything high-risk within a defined SLA

Maintain an escalation log for anything flagged upward

Reposting and cross-posting

Execute the reposting cadence built by the Social Media Manager across platforms

Flag resurfacing opportunities the Social Media Manager hasn't already identified

Resize existing designs for cross-platform use as needed (no original design work required)

Reporting and analytics

Pull raw analytics monthly across clients including engagement, reach, impressions, and CTR

Build and populate the report deck structure using a defined template; the Social Media Manager adds strategic narrative

Flag notable metric shifts weekly, not just at month-end

Content calendar and workflow management

Maintain the shared content calendar so status is always visible without the Social Media Manager having to chase it

Proactively flag deadline risk before it becomes a problem

Competitor tracking and asset management

Run a weekly competitor scan across client-provided lists, compiling content and format shifts into a short recurring summary

Maintain Canva and Drive folder structures and naming conventions per client

Keep the approved asset library organized and current

Process and onboarding support

Execute the onboarding checklist for new clients as needed

Surface friction points from daily execution and participate in periodic QC checklist reviews as the system evolves

Requirements

2 to 4 years of experience in a social media coordination, community management, or digital marketing execution role, agency experience strongly preferred

Hands-on experience scheduling and publishing content across Instagram, Facebook, LinkedIn, and other major platforms

Familiarity with social media scheduling tools such as Sprout Social, Later, Buffer, or similar

Strong attention to detail, you catch formatting issues, broken links, and typos before they go live

Comfortable managing multiple client accounts simultaneously without letting anything slip

Organized and self-directed, you maintain systems rather than waiting to be reminded

Clear written communication skills for community management responses and internal flagging

Comfortable working in a fast-paced remote environment with defined processes and tight turnaround times

Bonus skills (nice to have)

Experience with Canva for basic asset resizing and formatting

Familiarity with social analytics tools and pulling platform-level data exports

Experience in legal, professional services, or other regulated industries

Comfort with project management tools such as Asana, Monday, or Notion

Experience supporting a social media manager or working within a defined content workflow

Benefits

Medical, dental, and vision insurance

Company-sponsored 401(k) with matching

Flexible work schedule, work when and where you're most productive as long as deliverables are met

Up to $500 reimbursement for pet adoption fees or vaccinations

Professional development opportunities

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