Solutions Orchestration Manager

Lead Solution Operations activities for complex new business offerings

Support Solution Operation activities and process improvement efforts

Define and Document process steps and control points

Facilitate the booking activities for hardware and software components

Manage complex, phased agreements ensuring accurate pricing and invoicing

Monitor accurate installation base records and manage escalation of commercial issues

Drive adoption of AI-enabled tools and process improvements

Requirements

Bachelor’s degree or equivalent experience

Minimum of 2 years of experience in service delivery

Effective communicator; results-oriented, and energetic

Experience within a large, matrixed organization

Continuous improvement mindset

Experience with LEAN methodology, ServiceMax, Salesforce or SAP preferred

Working knowledge of quoting platforms, project management tooling, CRM, reporting, analytics, and IT tools

Core Competencies
Demonstrates expertise in leading solution operations and process improvement initiatives, with a strong focus on service delivery and effective communication. Proficient in managing complex agreements and driving the adoption of AI-enabled tools within a large, matrixed organization.

Highest-signal resume keywords

Service Delivery Experience

LEAN Methodology

Salesforce

ServiceMax

Project Management Tooling

ATS Optimization Keywords
Hard Skills

Process Improvement

Quoting Platforms

Analytics

Reporting

Control Points Documentation

Soft Skills

Effective Communicator

Results-Oriented

Energetic

Industry Keywords

Solution Operations

Complex Agreements

Installation Base Records

Commercial Issues

AI-Enabled Tools

Tools & Technologies

Salesforce

ServiceMax

SAP

CRM

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