Social Media Manager

Oversee the day-to-day digital content strategy and campaign delivery for a popular social media platform, promoting available project services and success stories across target governorates
Manage the production, scheduling, and publication of stabilisation and peacebuilding content, in coordination with IN2's editorial and content production team
Monitor platform reach, engagement, and audience sentiment using analytics tools, refining content strategy to meet monthly engagement targets
Manage paid dissemination and boosted post campaigns across Facebook, X, and Telegram to maximise reach among target populations
Coordinate with the radio team and Syria Field Officers to ensure alignment between radio and social media campaigns and field activity timelines
Support the onboarding, mentoring, and content review of youth "City Recovery Ambassadors" contributing to the social media outputs
Ensure all published content complies with client visibility, branding, and safeguarding requirements
Monitor platform integrity and elevate any risks of content suppression, account restriction, or safety concerns affecting contributors.
Requirements

Bachelor’s degree in Communications, Media, Marketing, or a related field
Up to 7 years' experience in social media management, ideally within a Syrian or Levant regional context
Experience working in NGOs, international development and stabilisation sectors
Proven experience managing multi-platform digital campaigns (Facebook, X, Telegram), including paid dissemination
Experience with social listening/analytics tools
Strong understanding of the Syrian information environment, including sensitivities in content
Fluent in Arabic; strong written English desirable
Excellent content judgement, with a strong sensitivity to safeguarding and do-no-harm principles.
Core Competencies

Demonstrates expertise in managing multi-platform digital campaigns, particularly on Facebook, X, and Telegram, while ensuring compliance with client visibility and safeguarding requirements. Proficient in social media analytics and content strategy refinement to achieve engagement targets within the Syrian context.
Highest-signal resume keywords

Social Media Management
Multi-Platform Digital Campaigns
Social Listening Tools
Content Judgement
Fluency in Arabic
ATS Optimization Keywords

Hard Skills

Digital Content Strategy
Campaign Delivery
Content Production
Audience Engagement
Paid Dissemination
Content Scheduling
Content Publication
Analytics Tools
Monitoring Platform Integrity
Safeguarding Principles
Soft Skills

Mentoring
Collaboration
Sensitivity to Safeguarding
Industry Keywords

NGOs
International Development
Stabilisation Sector
Syrian Information Environment
Content Sensitivity
Tools & Technologies

Facebook
X
Telegram

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