Senior Director, Business Development

Responsibilities

Own strategic planning, development, and execution for the Performing Arts segment, including revenue, profit margin, and market share goals

Build and manage a robust pipeline targeting touring Broadway presenters and performing arts centers - prospecting, qualifying, presenting, negotiating, and closing new and expansion business

Lead the contract renewal process and drive upsell initiatives with existing clients to ensure long-term partnerships

Manage complex sales cycles, including RFP responses and executive-level negotiations

Maintain strong, ongoing relationships with key decision-makers at client venues, including Presidents, Executive Directors, General Managers, CMOs, and CFOs

Represent Paciolan at industry events, conferences, and client meetings to strengthen brand presence and surface new opportunities

Cultivate Paciolan's arts client community, building a network that drives retention, referrals, and a distinct client voice within the Paciolan ecosystem

Partner across Product, Marketing, Client Engagement, Finance, and Operations to coordinate execution and remove barriers to segment growth

Accurately forecast revenue, maintain CRM data integrity, and report on segment performance

Requirements

8+ years of experience driving revenue growth within the performing arts ecosystem

Established relationships with key stakeholders across touring Broadway presenters and performing arts centers

Deep understanding of the performing arts landscape (theater, dance, music)

Proven ability to build and maintain high-level relationships with user groups, advisory boards, or industry communities in support of business development

Equally effective engaging executive stakeholders one-on-one and representing the organization in industry-facing settings (conferences, events, client engagements)

Experience with ticketing, marketing, development, and analytics tools

Willingness to travel overnight 30-50% of the time

Core Competencies
Demonstrates expertise in strategic planning and execution within the performing arts sector, with a focus on revenue growth, client relationship management, and market expansion. Proven ability to engage with executive stakeholders and maintain strong partnerships across the industry.

Highest-signal resume keywords

Revenue Growth

Client Relationship Management

Performing Arts Ecosystem Knowledge

Executive-Level Negotiation

Ticketing and Marketing Tools Experience

ATS Optimization Keywords
Hard Skills

Strategic Planning

Sales Cycle Management

Contract Renewal Process

RFP Response Management

Revenue Forecasting

Soft Skills

Relationship Building

Negotiation

Communication

Collaboration

Networking

Industry Keywords

Performing Arts

Broadway Presenters

Arts Client Community

Client Engagement

Market Share Goals

Tools & Technologies

CRM Software

Analytics Tools

Marketing Tools

Ticketing Systems

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