Media and Client Services Manager

Lowe Group, a specialized public relations and communications agency serving the financial services industry, has an opportunity for an early career professional to carry out a range of activities crucial to client and agency success. The role will co-lead client relationships, execute media pitches and write content on behalf of clients.
Success in this role will include outstanding media results—measured by frequency, significance and client satisfaction—excellent client outcomes, and positive client relations.
About Lowe Group

Lowe Group is a specialty communications firm, based in Milwaukee, WI, providing communications and marketing services to financial services clients. We specialize in public relations, strategic communications, content development, digital marketing and social media strategies. Since 2003, we have helped clients create greater awareness of their products and services and define and articulate their key messages. Our clients are located across the country and include asset managers, wealth managers, fintech companies and professional services firms. To learn more about Lowe Group and our experienced team, visit https://lowecom.com/.
Responsibilities include

Account management

Serve as a junior account lead or co-lead on select clients; ownership of client relationship and proactive communication with client and internal client team
Support the process of delivering excellent client outcomes by contributing to client plans and execution across several disciplines including media outreach, content and social media
Oversee reporting, including quarterly or monthly reports, and share outcomes with clients in a timely manner
Nurture and grow relationships with clients; maintain high level of communication
Secure support from other team members to deliver high-quality outcomes
Media

Support or lead media activities for select clients
Help expand and deepen media relationships; follow and engage with media on social, cultivate new relationships and contacts
Work with client leads and media team to identify opportunities, guide strategy and ensure successful implementation of strategy across all relevant clients
Contribute to media strategy and outreach across clients; work with team to assign and prioritize pitches and find successful outcomes
Lead outreach to select priority media and regularly deliver media outcomes including occasional feature/profile stories
Monitor the news and identify opportunities and challenges that are relevant to clients
Participate in weekly media team planning calls (Monday) and daily media team huddles (Tuesday-Friday)
Develop ideas for pitching and execute pitches to media
Oversee news release development and strategy for select clients; draft and disseminate news releases
Provide guidance on best platform/approach for each news release
Support outreach and drive attendance for in-person and virtual client media events
Maintain awareness of media covering client lines of business; cultivate relationships and expand media contacts; map and understand priority media outlets, including broadcast media
Content and social media

Support thought leadership and social media strategy and content for select clients
Research and write content or oversee the writing of content on investment, personal finance or other financial topics including articles and blog posts, whitepapers, case studies, backgrounders, feature stories, bios, website copy, policy statements and other corporate communications.
Help create content plans as needed
Research and write social media content; create social media content plans as needed
Support paid content and social media programs, as relevant
Firm contributions

Contribute to reporting, marketing, business development and firm operations
Draft content for the LoweDown Blog; serve as a resource for LoweDown Blog operations
Serve as a resource to other team members seeking client outcomes, improving processes or advancing their understanding
Qualifications and Requirements

Two to five years of experience managing client relationships and project management, experience in financial services preferred. (Title and compensation will reflect experience level.)
While we prefer prior experience with financial communications, you may be a good fit if you have a demonstrated ability to effectively communicate complex information with text and data.
We don’t expect you to be an expert on financial topics, but curiosity about finance and willingness to learn is crucial to success. Similarly, we’re not looking for specific degrees; our team includes business, humanities, economics and other social sciences, and other backgrounds.
You need a consulting mindset, good writing skills, attention to detail, a collaborative spirit, and a dedication to providing good client service. You need to be organized, professional, quick, fluent in basic business software and ready to learn about more tools.
Our team is a mixture of hybrid and remote; you’ll need an ability to work independently, readiness to ask questions, and excellent interpersonal skills.
Hours and Schedule

This is a full-time position, with core business hours from 8:30a – 5:00p. In-person work arrangement preferred. We are willing to consider a hybrid arrangement depending on circumstances.

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