User Experience (UX) Designer Sr

User Experience (UX) Designer Sr
The User Experience Designer Sr will advocate for our clients, creating user experiences that connect business objectives to customer-centered digital experiences. They will conceptualize these experiences through collaboration, sketching, storyboarding, information modeling and other methods. Candidates should possess an extensive knowledge of the design thinking process and the ability to deliver high-quality experiences that optimize performance across EverBank's digital platforms. Candidates must include a portfolio of work with their application.
Key Responsibilities and Duties
Collaborate with marketing, product and technology partners to fully understand the customer journey, potential gaps, and opportunities.

Develop artifacts ranging from low- to high-fidelity wireframes, user flows, visual designs, specifications, annotations, and other documentation as needed throughout the design process to appropriately communicate the experience.

Using an established design system, build or update website pages within a content management system (CMS) to optimize customer journeys, and improve conversion, engagement, and discoverability.

Explore new opportunities for the design system to ensure not only brand continuity, but its evolution to meet new user expectations.

Partner with Technology to ensure technical feasibility and expected implementation of design system components including participating in Product Requirement Documentation (PRD) and User Acceptance Testing (UAT).

Stay current on the competitive landscape and trends within the financial service market.

Maintain working knowledge of emerging user interface, interaction design standards and best practices.

Educational Requirements
University (Degree) Preferred
Minimum Qualifications
5+ years of professional UX/UI design experience creating digital customer experiences, including wireframes, user flows, prototypes, and visual designs.

Experience in using and contributing to design systems across web and digital platforms.

Advanced proficiency with UX design tools and methodologies – Figma and modern design workflows

Strong problem-solving and collaboration skills with the ability to balance user needs, business goals, and technical constraints

Ability to communicate and present design solutions, clearly articulating customer journeys and design rationale

Preferred Qualifications
7+ years of UX design experience, preferably within financial services, banking, fintech, or other highly regulated industries.

Experience working within a Content Management System (CMS) to build, update, and optimize web experiences.

Understanding of digital marketing funnels, customer journey optimization, and conversion strategies

Bachelor's degree in User Experience Design, Human-Computer Interaction, Graphic Design, Digital Design Media, Marketing or a related field, highly preferred

Role Specific Work Experience
5+ Years Required; 7+ Years Preferred
Physical Requirements
Physical Requirements: Sedentary Work
Career Level
8IC
Posting end date: 8/2/2026
Job Seeker Notice
EverBank, N.A. is a nationwide specialty bank providing high-value products and services to consumer and commercial clients nationwide. As a pioneer in online banking, we offer convenient digital access for clients 24/7, in addition to phone banking services and a network of financial centers.
The Company's commitment is to deliver to our clients high-performing, high-yield solutions backed by exceptional service, always giving them the advantage they expect, to make the most of their money.
VEVRAA Federal Contractor
Member FDIC
Notice to Job Seekers (https://everbank.com/about/careers
otice-to-job-seekers)
Pay Range

$122,900 - $166,200
EverBank, N.A. is an equal opportunity (EEO) employer, dedicated to maintaining a work environment free of bias, harassment, discrimination and retaliation. As an EEO employer, EverBank expressly prohibits discrimination, harassment and retaliation based on protected characteristics such as race, creed, ethnicity, color, age, religion, sex, sex stereotype, pregnancy, sexual orientation, gender, gender identity, gender expression, transgender status, marital status, national origin, ancestry, physical or mental disability, genetic history and information, or military or veteran status. Providing a safe, inclusive environment is a priority at EverBank and, consistent with that mission, EverBank considers all qualified applicants for employment regardless of protected status.
We will not discharge or in any other manner discriminate against associates or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another associate or applicant. However, associates who have access to the compensation information of other associates or applicants as a part of their essential job functions cannot disclose the pay of other associates or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by us, or (c) consistent with our legal duty to furnish information.

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