Coordinator, Operations & Communications

Department: Client Services
Reports to: Director of Client Services
Our passion for using customer insights to drive innovation and deliver on dreams is at the heart of everything we do. We believe our work goes beyond marketing because our employees and our clients deserve it. As the Client Services Account Coordinator, you’ll be the vital link between our clients and internal teams, ensuring that every interaction is smooth, professional, and impactful. You’ll assist in project coordination, manage client communications, and help deliver solutions that make dreams come true. Your role will be pivotal in driving client satisfaction and supporting our mission of delivering exceptional results through curiosity, collaboration, and tenacity.
You bring tenacity to your work, ensuring that every project runs smoothly, and no detail is overlooked.
Fun team-building activities and a supportive work culture.
Be part of a company that’s redefining the marketing industry through customer insights and

innovation.
Help us deliver dreams, not just for our clients but for every employee at OBI.
At OBI Creative, we celebrate diversity and are committed to creating an inclusive environment for all employees. Project Coordination: Assist in managing client projects from start to finish, ensuring deadlines are met, and deliverables are of the highest quality. Client Insights & Reporting: Use client feedback and data to provide insights and updates to internal teams, helping us refine our strategies with curiosity and a client-first approach.
Cross-Department Collaboration: Work closely with the creative, marketing, and sales teams to ensure clients’ visions align with OBI’s innovative solutions. Your collaboration will help bring these visions to life.
Support Client Success: Drive client satisfaction by continually seeking out opportunities to improve our service and innovate within our delivery processes. You’ll work with innovation in mind, helping us stay ahead of the curve.
You’re passionate about delivering exceptional service and building strong relationships with clients.
You manage multiple projects at once, keeping all details in order and ensuring deadlines are met.
You approach challenges with a can-do attitude and find solutions that keep clients happy and projects on track.
You love working closely with others, contributing to team success, and helping your colleagues thrive.
You take pride in delivering on promises and meeting high standards, ensuring both clients and internal teams are supported every step of the way.