Director – Alliances & Partnerships

Job Title:

Director – Alliances & Partnerships (North America)
Job Type:

Full-time
About the role
TRUGlobal is a global IT managed services company serving North American enterprise clients across semiconductor, retail and other industry verticals. As we scale our AI-led infrastructure services and AIOps platform strategy, we’re hiring a Director of Alliances to build and own our partner ecosystem in North America.
You’ll be the architect of our alliance strategy — identifying, signing and growing partnerships with OEMs, ISVs, hyperscalers and platform vendors that amplify our managed services and agentic delivery offerings.
What you’ll do

Build and manage strategic alliances with OEM and technology partners (AIOps platforms, observability, ITSM, cloud hyperscalers, data/AI platforms)
Structure partnership models: reseller, OEM/white-label, co-sell, MSP program enrollment and joint GTM motions
Drive sourced and influenced revenue through partner-led pipeline in North America
Own partner program compliance, certifications and tier progression with hyperscalers and ISVs
Work with delivery and practice leadership to align partner capabilities with client solutions
Represent TRUGlobal at partner events, QBRs and executive briefings
What we’re looking for

12+ years in IT services/technology, with 5+ years in alliances, channel or partner management
Proven track record building OEM or ISV partnerships that generated measurable revenue
Existing relationships with hyperscaler partner orgs (AWS/Azure/GCP) and/or enterprise software vendors
Understanding of managed services economics and how partnerships change delivery models
Comfortable operating in fast-moving environment in overlapping US timezone.
Why TRUGlobal

We’re building a differentiated AI-led services model — partnerships aren’t a side function here, they’re central to the strategy. You’ll report into senior leadership and have real authority to shape the ecosystem.

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