Climate First Bank is hiring a SVP, Director of Customer Experience to lead the design, buildout, and leadership of a fully remote customer support department. You’ll own strategy, infrastructure, staffing, technology, and performance across all channels, delivering scalable, compliant, and high-performing experiences while supporting growth and brand values.
You will build a remote-first operation, lead recruitment and development, and partner with internal teams to ensure security, governance,
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SVP, Remote Customer Experience Strategy
Doist · New York, NY, USA ·
- Pay:
- 150.000 - 260.000
- Job type:
- Full Time