Strategic Client Experience & Onboarding Lead

Fulfillment Strategies International is seeking a Client Experience Specialist to manage a portfolio of established client accounts after the sale and serve as the ongoing point of contact. You will own the relationship, coordinate service, resolve issues, and help keep accounts healthy and growing over time.
The role collaborates with Customer Service, Operations, IT, and Finance to ensure client expectations are met and issues are resolved promptly, while supporting onboarding and ongoing

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