Program Manager - Youth Homeless Services

Job DetailsLevel: ManagementJob Location: Housing Resource Center - Richmond, VA 23219Position Type: Full TimeEducation Level: 4 Year DegreeSalary Range: $56,035.20 - $65,372.00 SalaryTravel Percentage: Up to 25%Job Category: Nonprofit - Social ServicesAbout CCC:
Since 1923, Commonwealth Catholic Charities(CCC)hasprovidedlife-changing human services to vulnerable individuals and families throughout the Commonwealth of Virginia. CCC offers quality and compassionate human services to all people, especially the most vulnerable, regardless of faith.We are passionate about the work we do in our communities,providing31 critical services at7locations throughout Virginia.
CCCprovidesequal employment opportunities without regard to race, color, religion, sex (includingpregnancy, sexual orientation, and gender identity), national origin, age, disability, or genetic information(including family medical history) in all aspects of employment includingselection, job assignment,compensation, discipline,terminationand benefits, except where there is a bona fide occupationalqualificationreasonably necessarytothe normal operation of the agency.
Commonwealth Catholic Charities is a drug-free and smoke-free workplace. Employment may be contingent upon successful completion of a drug screening and background check.
SUMMARY

This position oversees several Youth Street Outreach programs and Youth Hub Drop-In programs in Central Virginia,and translatesstrategic initiatives into program goals, operational priorities, reporting expectations, and implementation plans. It ensures program quality, staffing coverage, stakeholder coordination, grant compliance, spending oversight, and cross-program communication. The position also develops implementation frameworks for expansion plans and supports policy development, audits, data quality, and agency initiatives.
ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following. Other duties may be assigned.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Manage all aspects of assigned programs and ensure that programsoperateaccording toestablishedbest practices and within their established operating budgets.
Provide leadership in developing new programming in collaboration with community stakeholders including partner agencies and funders.
Participates in program budget preparation, planning for program development, and invoice reconciliation.
Assistswith writing grantsand withother initiatives to secure funding from government and private sources.
Monitors program services to ensure that agency policy and procedures are followed.
Ensures that program recordsare in compliance, and that all case documentation is completed ona timelybasis.
Ensures completion and submission of program reports.
Provides supervision,guidanceand support for staff on client issues, including developing a short-term plan to addressimmediateneeds of clients.
Serves as a liaison with other public,privateand volunteer agencies involved with the homeless community to develop and coordinate services.
Meets the needs of the community by providing referrals for shelter, casemanagementand related services to homeless individuals in the local community.
Works with partnering agencies todetermineavailable community services; provides intake and referral based on partner agency services and program criteria.
Representsthe agency and the division in community meetings and events to promote agency housing services, expand existing services foryouth, parenting youthand individuals experiencing a housing crisis, and address causes and prevention for homelessness in the State of Virginia.
Keeps abreast of developments in the field of homeless services.
Works with agency partners to address data quality standards and agency reporting needs, via HMIS.
Assistshomeless services staff as needed and provide crisis intervention and back up in cases of absences.
Promotes staff professional growth through established training requirements.Representsthe Agency in the community and workplace in a professional and ethical manner.
Demonstrates sensitivity to the service population’s cultural and socioeconomic characteristics.
Demonstrates strong interpersonal, decision-making, problem-solving, oral, and written skills.
Utilizesa basicknowledge of Microsoft Office applications.
Qualifications

EDUCATION and/or EXPERIENCE:Bachelor’sDegreein a related field of studyrequiredwith six years of experience. Two years of supervisory experience isrequired.
WORK ENVIRONMENT: The work environmentis favorable.
DIRECT REPORTS:YouthProgram Supervisors,YouthOutreach Specialists,Youth HubProgram Assistants

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