Communication Specialist

Communications Specialist
Starting Salary Range: $75,518 - $90,621
GGRC is looking to hire a Communications Specialist for our San Francisco Office, also open to our offices in San Mateo, and San Rafael, CA. The Communications Specialist for GGRC serves as a go-to resource for quality, accessibility, and inclusive communications across all of GGRC’s internal and external channels. This role supports the implementation of communications strategies, manages workflows, and helps build and maintain the internal systems and practices that enable effective communication across the organization.
Working in partnership with GGRC leadership and program teams, the Communications Specialist focuses on project management, coordination, and execution of communications across departments. The role ensures that communications are clear, consistent, timely, and aligned, while keeping complex, multi-stakeholder projects on track.
At the center of this role is a commitment to accessible, inclusive, person-centered and disability-forward communication. The Communications Specialist helps ensure that all communications reflect dignity, clarity, and respect, and that accessibility is embedded as a standard across all of GGRC internal and external channels.
This position will require local travel within the Counties of San Francisco, San Mateo and Marin. Periodic travel to Sacramento and throughout the state. Access to reliable transportation permitting travel to and between many different locations throughout the day to perform the outlined responsibilities of the position.
Responsibilities
Communications Coordination & Implementation
Implement communications strategies and tactics aligned with GGRC’s mission and priorities
Maintain communication planning tools, calendars, and coordination systems
Coordinate editorial calendars, cross-team content workflows, and messaging across teams to ensure consistency and alignment
Track deliverables, timelines, and dependencies across multiple projects
Ensure that requests that come through the website contact and elsewhere are routed to the appropriate department
Channel Management & Quality
Serve as a quality control lead across all communications, ensuring clarity, consistency, and alignment with established standards
Ensure all communications meet accessibility and inclusion standards (plain language, ADA compliance, multilingual access where appropriate)
Manage and maintain communications channels, including website, social media, newsletters, and publications. Make sure information is accurate and current, especially on the website
Use analytics, feedback, and community input to spot gaps or inconsistencies and drive continuous improvement
Identify when to leverage external consultants or additional resources
Communications Culture & Capacity Building
Support department teams in developing and delivering clear, consistent communications; maintain feedback loops that surface staff insights; and ensure materials are accurate, timely, and aligned with organizational priorities
Serve as a resource and partner to staff, helping them communicate clearly and effectively
Develop and maintain templates, tools, and guidance for consistent communications
Support trainings and coaching to strengthen staff and board communication skills at all levels of the organization
Reinforce best practices in accessible, inclusive, and respectful communication
Help build a culture of clarity, responsiveness, and accountability in communications
Support storytelling efforts by helping staff identify and capture compelling stories that reflect GGRC’s impact
Identify growth areas and bring in third party experts as needed to strengthen the team’s communications skills
External Communications
Coordinate communications to priority audiences, including individuals with developmental disabilities, families, providers, policymakers, and community partners
Support development and distribution of external communications (e.g., announcements, updates, press releases)
Ensure materials reflect dignity, clarity, and lived experience of the communities GGRC serves
Coordinate media inquiries, public statements, and outreach logistics as needed
Coordinate communications for events, including timelines, materials, and outreach, ensuring clear, consistent, and accessible information for all audiences
Issues Response & Leadership Support
Support coordination of communications for time-sensitive or high-visibility issues
Draft and refine messaging, talking points, and materials for leadership as needed
Help track external developments (policy, media, community context) and flag implications
Coordinate internal workflows to ensure timely and consistent responses
Support preparation of leadership and board-facing materials
What Success Looks like
Communications projects are well-coordinated, on time, and aligned across teams
Significant communications have been approved by appropriate leadership staff
Staff have clear tools and guidance to communicate effectively
Communications are consistently high-quality, accessible, and inclusive
Content workflows run smoothly, reducing last-minute requests and confusion
Leadership and staff are supported with clear, timely communications materials
The organization communicates with clarity and credibility across channels
Requirements
Education/Experience
Master’s prefer. Require BA (Communication, marketing, Business, literature, or related
5–8+ years of experience in communications, public affairs, or a related field
Experience managing Social media for similar organizations
Experience coordinating communications across teams or departments
Demonstrated experience supporting disability inclusion, accessibility, and respectful representation
Preferred:
Experience in disability services, healthcare, statewide government or regulatory agencies
Familiarity with legislative and public policy processes
Experience working in multi-stakeholder or highly regulated environments
Experience with content management systems and video/visual storytelling tools Multilingual skills (e.g., Spanish, Chinese, Tagalog)
Benefits
What are the benefits to working with GGRC?
We offer a comprehensive benefits package including Medical and Dental benefits with a generous employer contribution and additional employer paid Life, Disability and Vision coverage
10% employer contribution to a 403(b) retirement account to help you save for the future!
GENEROUS TIME OFF BENEFITS!!!
No really, we mean generous:
13 vacation days, 15 sick days, 11 paid holidays, 6 personal holidays, and up to 5 paid days for continuing education
What makes GGRC so special?
GGRC values diversity, we believe in creating an environment where people of all backgrounds can collaborate to find solutions to complex problems. We are community minded and passionate.
GGRC values each person as a full, robust, and unique individual and interacts with each person in a manner that is respectful and responsive. We endeavor to place each person at the center of his, her or their own life. We approach each person as an expert on his, her or their own life and identity with a clear and attentive inquiry into what is important to, as well as important for, that one person (whether coworker or person-served, family member or other stakeholder).
How to apply:
GGRC values diversity; people of all backgrounds are encouraged to apply. Please complete the application and submit your most recent resume. If you feel that the questions do not accurately capture what you have to offer Golden Gate Regional Center, you are also welcome to attach a cover letter. Applications are being reviewed on a rolling basis so we encourage you to submit yours soon. We look forward to reading your application.
Golden Gate Regional Center is an Equal Opportunity Employer