Chewy in Louisville KY is seeking a Team Manager to lead a group of 10-25 hourly associates across multiple channels. You will coach, develop and motivate the team to deliver exceptional customer experiences while meeting service and quality targets.
This role requires strong communication, coaching skills, and the ability to analyze performance data. You will collaborate with recruiting, handle escalations, and partner with the Operations Manager to drive engagement and continuous improvement.
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Customer Service Team Manager (Multichannel)
Chewy · Louisville, KY, USA ·
- Pay:
- $10-$25/hr
- Job type:
- Full Time