Talent HR Partner - Hybrid (Live Events)

JOB DETAILS

Job Title:

HR Business Partner, Talent
Reports To:

VP of HR
Working Hours:

9:00am – 5:00pm
Place of Work:

Orlando, FL
Other:

Full Time - (Hybrid) 3 days on site / 2 WFH
About Rws Global

RWS Global is the world leader in groundbreaking live moments across entertainment and sports, creating customized guest experiences spanning theatrical productions, live events, immersive destinations, multimedia, consumer products and more.
RWS Global is headquartered in New York, London, Cincinnati, Shanghai, Orlando, Sydney and Riyadh with dedicated RWS Studios in NYC and the UK to serve its vast talent pipeline and client base. With a focus on entertainment and sports experiences, RWS Global serves major brands and corporations, theaters, cruise lines, sports properties, live venues, parks, resorts and more. Offering end-to-end services from ideation to operations, RWS Global’s team of world-class designers, creators, producers and visionary talent provide unrivaled scale, producing over one million live moments every day and employing over 8,000 individuals and performers worldwide.
The RWS Global roster of clients includes Apple, Azamara, The Coca-Cola Company, Commonwealth Games, Crayola, Europa-Park Resort, Ferrari World Abu Dhabi, The FRIENDS™ Experience by Original X Productions, Hard Rock Resorts, Hershey Entertainment & Resorts, Holland America Line, Iberostar Hotels & Resorts, International Cricket Council, Invictus Games, Lionsgate, MSC Cruises, Roompot, Rugby World Cup, Six Flags, Space Center Houston, TUI Group, Vera Wang, Warner Bros., Disney’s The Lion King on Broadway, Chicago the Musical, Christmas Spectacular starring the Radio City Rockettes and more. For more information, visit rwsglobal.com.
Position Summary

RWS Global is hiring a Senior HR Business Partner, Parks Operations, to support our attractions, live experiences, and seasonal workforce operations. This role partners with operational leaders at assigned park and attraction locations on employee relations, onboarding and offboarding, manager coaching, compliance, workforce reporting, and HR program implementation.
The ideal candidate works well in a fast-paced operational environment and partners closely with frontline leaders who support performers, technicians, production teams, attraction staff, and seasonal employees. This role combines hands-on HR support with business partnership, helping deliver a positive employee experience while maintaining compliance with company policy and employment law.
Essential Responsibilities

Employee Relations

Serve as the first point of contact for employee relations matters within assigned business units
Conduct workplace investigations involving policy violations, performance concerns, attendance issues, and misconduct
Guide managers on corrective action, documentation, and performance management
Partner with People & Culture leadership to apply policies and practices consistently
HR Operations

Support onboarding and offboarding for full-time, part-time, seasonal, and project-based employees
Assist managers with employee lifecycle activities, including promotions, transfers, status changes, and separations
Maintain accurate employee records and support HRIS data integrity
Coordinate employee communications and HR program administration
Manager Support & Coaching

Coach operational leaders on employee relations, performance management, and engagement
Help managers build positive, inclusive, and productive teams
Advise on company policies, procedures, and employment practices
Compliance

Support compliance with employment law
Assist with wage and hour compliance, timekeeping, overtime management, and attendance programs
Partner with HR leadership on audits and policy implementation
Reporting & Analytics

Maintain HR metrics and workforce reporting
Track turnover, employee relations activity, hiring trends, and workforce demographics
Report insights to operational leaders and People & Culture leadership
Qualifications

Required

4–7 years of HR experience
Experience supporting hourly, frontline, seasonal, hospitality, entertainment, attractions, or operational workforces
Employee relations and workplace investigation experience
Knowledge of employment law and HR best practices
Experience partnering with managers and resolving employee issues
Proficiency with HRIS systems and Microsoft Office
Strong communication, organization, and problem-solving skills
Preferred

Experience in theme parks, attractions, hospitality, entertainment, sports, cruise, resort, or live event operations
Experience with seasonal or high-volume workforces
Multi-location support experience
Ideal Candidate Profile

Builds trust quickly and stays approachable under pressure
Balances employee advocacy with business priorities
Works with structure and precision in a fast-moving, hands-on environment
Handles sensitive information with sound judgment and discretion
Takes initiative and solves problems without waiting for direction
Company Benefits:

Competitive Salary
Flexible working schedule and remote work options
Company 401K
Health Benefits – Medical, Dental, and Vision
Please Note: While this is intended to be an accurate description of the job, this is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the position, and may require that other or different tasks be performed as necessary and assigned.
Diverse Is Who We Are

Way more than a box to check, diversity is core to RWS Global culture. We value it, promote it, protect it and hire it. All differences are welcome here. We know for a fact that each employee’s individual background, life experiences, knowledge, self-expression, and capabilities are a contribution to our culture, as well as our reputation and achievements.
So, bring all of who you are, no questions asked.
Powered by JazzHR
lyKQhze8Oc

#J-18808-Ljbffr