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Customer Experience Lead - Retail & Training

JCPenney · Reno, NV, USA ·

Pay:
28.929 - 35.817
Job type:
Full Time

JCPenney in Reno, NV seeks a Customer Experience Supervisor I to drive profitable sales growth by leading and engaging associates, coaching on customer service, and delivering checkout experience strategies. This role emphasizes training initiatives and accountability for performance across customer interactions.
The supervisor will manage scheduling, guide cashier performance, and partner with store leadership to optimize resources while upholding company standards and service excellence.

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