Director of Organizational Communications

Director of Organizational Communications

Established in 1809, Miami University consistently ranks among the top national public universities for providing students with a superior education and exceptional value. Miami is located in the quintessential college town of Oxford, Ohio, with polytechnic campuses in Hamilton and Middletown, a learning center in West Chester, a European study center in Luxembourg, and a 100% virtual option in Miami Online. A comprehensive research university, Miami empowers students to engage with premier teacher-scholars and benefit from a well-rounded liberal arts foundation and vibrant campus experience to develop lifelong skills for any career. With more than 240,000 high-achieving alumni, students gain access to an extensive and supportive community that opens doors globally and leads to amazing outcomes. With an ambition to effect meaningful change, Miami delivers the resources and experiences that prepare graduates to learn with purpose and lead with courage.
Miami University's Communications and Marketing department has been charged with building and maintaining the university's brand on a local, regional, and national stage. This dynamic and award-winning team is comprised of over 70 marketing and communications professionals and is looking to hire a Director of Organizational Communications.
Reporting to the Senior Director of Communications with a dotted line to the Administrative Director in the Office of Human Resources Management (OHRM), the Director of Organizational Communications is responsible for developing and executing an integrated, comprehensive and omni-channel marketing communications plans designed to help departments, including OHRM, establish organizational messages, keep the campus community informed of developments, and help create a positive workplace culture. The incumbent will work closely with OHRM leadership and will serve as a liaison between the Office of University Communications and Marketing and OHRM. This position has been approved for remote hybrid work: three (3) days on campus, two (2) days remote. Remote work is not a right, it is a work arrangement that can be modified or revoked by Miami University at any time for any reason, including the convenience of the University.
Duties and Responsibilities:

Lead and implement integrated, comprehensive communication and marketing strategies for internal stakeholders and align these strategies with Miami University's values, mission and brand standards.
In collaboration with leaders in UCM and OHRM, develop marketing and communications plans designed to drive success with established internal communications, employee recruitment, and brand goals.
Create and strategically execute marketing and communications plans to engage, inform, and inspire employees at Miami University to better understand how their everyday contributions enhance and support the organization's long-term growth using media relations, marketing and creative services, web and social media communication, targeted print and electronic communication, leadership communication, and other activities.
Lead writer, editor, and publisher for all OHRM communications materials including but not limited to e-newsletters, magazines, website content, brochures, handbooks, posters, digital screens, and the like
Oversee the OHRM's web presence and collaborate with web team members to plan and implement university strategies and departmental requests.
Manage vendors and freelancers that support marketing and communications for OHRM (video, graphic design, PR, etc).
Develop strategies for digital marketing that supports the university's brand as an employer.
Ensure communication industry best practices are followed and monitor campus communication for internal/external response and/or legal concerns.
Work with colleagues across the university to advance university-wide communication strategies.
Represent OHRM through participation in regular meetings of university-wide communicators.
Collaborate with university-wide colleagues on special projects.
Serve as a liaison between University Communications and Marketing and OHRM, developing and assessing measurable goals and objectives that advance both Miami and OHRM.
Other duties as assigned.
Minimum Qualifications:

Bachelor's Degree
At least seven (7) years of progressively responsible experience in public relations, marketing, and/or communications, including leadership or supervisory experience
Preferred Qualifications:

Experience working in a communications team
Experience collaborating with digital and design teams
Experience in higher education organization and operations
Experience in employer branding, recruitment marketing, or change communications.
Required Knowledge' Skills' and Abilities:

Excellent communication skills, both oral and written.
Ability to communicate complex and strategic ideas clearly and effectively to varied audiences, teams, institutional leaders, and external partners.
Strong organizational and project management skills, including the ability to oversee complex, high-impact initiatives, set strategic priorities, and manage multiple projects across teams or divisions.
Demonstrated leadership and management skills, including the ability to mentor staff, build high-performing teams, and foster a collaborative and inclusive work culture.
Strong interpersonal and relationship management skills with the ability to align stakeholders around shared goals and institutional priorities.
Strong analytical and strategic thinking skills with the ability to make sound decisions and implement solutions that drive results.
Ability to develop creative approaches to produce clear, compelling, motivating communications and campaigns that achieve desired outcomes.
Experience determining appropriate message content for diverse audiences.
Preferred Knowledge' Skills' and Abilities:

Demonstrated understanding of the higher education environment.
Demonstrated understanding of the value of storytelling.
Demonstrated knowledge and experience with intranet platforms, social media, and relational databases such as constituent relationship management (CRM) system as communications vehicles and content management tools.
Demonstrated ability to leverage quantitative and qualitative data to inform communication strategies, measure effectiveness, and drive continuous improvement.
Demonstrated ability to navigate complex, fast-paced environments by anticipating challenges, responding to shifting priorities, and developing innovative communication solutions.