Senior Account Manager (Remote DC/MD/VA)

Fairfax, Virginia

No Clearance Needed

Fully remote

Marketing/Communications/Media & Research

Overview

GovCIO Media & Research is seeking a Senior Account Manager with strong communication and organizational skills. Candidates should have experience working directly with clients and internal stakeholders, managing multiple projects simultaneously, and working in a collaborative environment. The ideal candidate will be comfortable working in a fast-paced and continually evolving environment. The Account Manager is proactive, solution-oriented, and has a strong attention to detail.

This is a fully remote position based in the Washington, D.C. metro area. Candidates must be located within commuting distance and available to attend weekly events and press briefings in the D.C. area as needed.

Responsibilities

Project management: Coordinate timelines internally with different implementation teams working on a project; set up and manage Trello boards to ensure internal and external deadlines are met.

Relationship management: Work directly with clients to manage sponsored programs, including creating and meeting deadlines, managing expectations, and delivering closing reports.

Customer service: Provide a high level of service to clients from kick-off to completion of projects.

External Communications: Provide regular updates and communications to clients on project timelines and status of work; work with clients on reviewing deliverables for edits and approvals.

Internal Communications: Provide updates and coordinate flow of information internally to make sure all aspects of a project are understood and are moving forward. Work closely with sales team to ensure that expectations are exceeded for clients.

Management: Supervise 1 account manager

Qualifications

Required Skills and Experience

Bachelor's degree and 5-7 years of experience; with at least 2 years of project management experience and 1 year of experience working directly with external clients

Basic computer skills and proficiency with Microsoft Office Suite

Excellent time management and organizational skills

Clear communicator, both verbally and in writing

Capable of establishing rapport with clients

Oriented towards customer service and satisfaction

Ability to solve problems and bring solutions to management

Detail driven

Comfortable working in a "start-up" and agile culture

Preferred Skills and Experience

Experience in a media organization is a plus

Posted Salary Range

USD $85,000.00 - USD $95,000.00 /Yr.

Company Overview

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

What You Can Expect

Interview & Hiring Process

If you are selected to move forward through the process, here's what you can expect:

During the Interview Process

Virtual video interview conducted via video with the hiring manager and/or team

Camera must be on

A valid photo ID must be presented during each interview

During the Hiring Process

Enhanced Biometrics ID verification screening

Background check, to include:

Criminal history (past 7 years)

Verification of your highest level of education

Verification of your employment history (past 7 years), based on information provided in your application

Employee Perks

At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:

Employee Assistance Program (EAP)

Corporate Discounts

Learning & Development platform, to include certification preparation content

Training, Education and Certification Assistance*

Referral Bonus Program

Internal Mobility Program

Pet Insurance

Flexible Work Environment

*Available to full-time employees

Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.

We are an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.