Senior Director, CRM & Loyalty Growth

PetSmart Store Support Group, Inc. seeks a Sr. Director, CRM & Loyalty to steer CRM and loyalty strategies, oversee direct channels, and lead the Treats Rewards program. This executive will partner with Marketing, Digital and Operations to deliver cohesive customer journeys and measurable business growth.
The role requires senior leadership with a track record in omni-channel initiatives, customer lifecycle management, and delivering customer value at scale.

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