Account Director

Schedule: Monday–Friday, 7:30 AM–4:00 PM CST

Location: This is a work-from-home position; up to 25% travel

Direct Reports: 2

About the Role
A small, well-established creative marketing agency is looking for a motivated, client-focused Account Director to take ownership of a portfolio that includes two major client relationships, one of them a Fortune 100 account, while also helping build new business. This is a hands-on leadership role for someone who genuinely enjoys client work — equal parts relationship management and strategic growth.

The agency runs on a structured, goals-based operating framework designed to keep teams aligned, accountable, and moving toward clear targets — so you'll always know what success looks like in this role.

What You’ll Own

Act as the day-to-day point of contact and trusted advisor for assigned clients, shaping short- and long-term strategy to meet their goals

Lead client meetings and internal status calls; keep projects, timelines, and deliverables on track

Build and manage a healthy sales pipeline — prospecting, qualifying leads, pitching, and negotiating profitable, sustainable contracts

Prepare estimates, SOWs, invoices, and status reports; track budgets and billable hours across accounts

Run regular account reviews to gauge satisfaction, surface upsell opportunities, and get ahead of issues before they grow

Maintain relationships with vendors, distributors, and strategic partners, including sourcing and pricing negotiations

Report progress against revenue targets and KPIs to leadership

Flag process improvements that make the team more efficient and clients happier

Keep a pulse on industry trends and competitor moves to bring clients fresh, relevant ideas

What You Bring

4+ years of B2B sales and account management experience

A track record of growing client relationships and winning new business

Comfort managing several projects at once in a fast-moving environment

Confidence budgeting, forecasting, and tracking spend against performance metrics

Strong presentation, negotiation, and interpersonal skills

Solid working knowledge of Microsoft Office (Excel, PowerPoint) and Google Workspace

Bachelor's degree in marketing, business, or a related field preferred

Willingness to travel up to 25% within the continental U.S.

A plus: familiarity with project management or CRM platforms, QuickBooks, or promotional products sales

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