Specialist, Website Content

Job Description

Qualifications:

This position will follow a hybrid schedule: MTW in the Orlando office, TH & F WFH

Possibility to become an FTE

*Manager is looking for more of a Web Producer, please read Responsibilities section*

MUST HAVES:

Experience with content management systems (CMS); familiarity with Adobe Experience Manager (AEM) is a plus, but not required. It is more of the understanding of how CMS work.

Strong understanding of the web, including HTML.

Excellent verbal and written communication skills.

Education:

Bachelor's degree (B.S., Business, Journalism, Communications, Computer Science, Information Technology/Systems, Digital Design UI/UX, or Marketing - preferred) OR Significant work experience in Digital Marketing/Authoring/Web Development

Certified ScrumMaster training (optional)

Proven effective verbal and written communication skills, including adept at writing messages to various targeted audiences and strong grammatical skills

Comfortable with ambiguity

Ability to manage multiple projects at multiple stages and budgets

Ability to work quickly with a high degree of accuracy

Strong leadership, influence, and communication skills

Organized and able to hold others accountable for delivering project milestones on time

Able to prioritize and react to change quickly

Experience within the travel/tourism/hospitality industry a plus

Ecommerce or online marketing experience, preferably in a high volume, global online operation or with a large consumer brand

Some exposure to call center/customer service/operational responsibilities

Intermediate to advanced experiences with Content Management Systems (CMS), AEM preferred

Intermediate to advanced HTML and CSS skillset

Experience in reading and interpreting JSON/API/JS languages

Experience with Agile/SCRUM methodologies

A strong foundation and understanding of the software delivery lifecycle

Experience using project management tools (Jira preferred)

Experience managing and estimating projects (time and cost)

Experience with FTP, developer and debugging tools, Figma, and Adobe CC

Experience with Microsoft Office and Google Suite

SEO expertise or certifications a plus

Familiarity with ADA compliance needs; 2-5 years' experience

Experience equivalent to the education requirement may be accepted in lieu of the education requirement.

MUST HAVES:

Experience with content management systems (CMS); familiarity with Adobe Experience Manager (AEM) is a plus, but not required. It is more of the understanding of how CMS work.

Strong understanding of the web, including HTML.

Excellent verbal and written communication skills.

Education:

Bachelor's degree (B.S., Business, Journalism, Communications, Computer Science, Information Technology/Systems, Digital Design UI/UX, or Marketing - preferred) OR Significant work experience in Digital Marketing/Authoring/Web Development

Certified ScrumMaster training (optional)

Proven effective verbal and written communication skills, including adept at writing messages to various targeted audiences and strong grammatical skills

Comfortable with ambiguity

Ability to manage multiple projects at multiple stages and budgets

Ability to work quickly with a high degree of accuracy

Strong leadership, influence, and communication skills

Organized and able to hold others accountable for delivering project milestones on time

Able to prioritize and react to change quickly

Experience within the travel/tourism/hospitality industry a plus

Ecommerce or online marketing experience, preferably in a high volume, global online operation or with a large consumer brand

Some exposure to call center/customer service/operational responsibilities

Intermediate to advanced experiences with Content Management Systems (CMS), AEM preferred

Intermediate to advanced HTML and CSS skillset

Experience in reading and interpreting JSON/API/JS languages

Experience with Agile/SCRUM methodologies

A strong foundation and understanding of the software delivery lifecycle

Experience using project management tools (Jira preferred)

Experience managing and estimating projects (time and cost)

Experience with FTP, developer and debugging tools, Figma, and Adobe CC

Experience with Microsoft Office and Google Suite

SEO expertise or certifications a plus

Familiarity with ADA compliance needs; 2-5 years' experience

Experience equivalent to the education requirement may be accepted in lieu of the education requirement.

Responsibilities:

Have you ever gone on an incredible website and immediately opened your developer tools to see how it was built? Are you digitally fluent and a browser snob? You're just the person we're looking for. Join our team of Digital Producers who are responsible for shaping the online experience for our members and partners. Digital production manages our entire portfolio of sites and covers planning, development, implementation, new online projects, and more. We educate our clients and colleagues on best practices for the web and create and employ top tier improvements to our digital footprint. How You'll Shine: Create, Edit, Build and Maintain web pages and applications for both existing and future sites managed under the Client portfolio; Drive the execution of requests across the Creative, Technology, Brand and Business Development teams; Manage day-to-day tasks and have in-depth involvement to allow for early identification of potential challenges; Manage the full life cycle of operational requests from requirements through launch; Troubleshoot and provide technical support for content development and releases; Proactively look for technical solutions to implement requests in a more efficient manner