Community Relations Specialist

Community Relations Specialists are on the front lines of improving the lives of New Yorkers by connecting people to health‑insurance products and resources that create greater health equity. Community Relations Specialists are bridge‑builders, connecting communities to needed information that empowers them to live healthier lives. If you are motivated by the opportunity to create a healthier New York, particularly for the most vulnerable New Yorkers, we want to hear from you! To be successful, the right candidate must be a strategic thinker, comfortable with using data to drive decisions, and be creative in using a number of methods to achieve organizational and community objectives. The successful candidate will create and manage relationships with key community organizations and influencers, such as community‑based organizations, schools, and faith‑based organizations, among others. We are looking for people who are motivated to make a difference in their community by leveraging available resources strategically to improve people’s lives. You would have the opportunity to do so with an incredibly supportive team, and with Healthfirst, the leading not‑for‑profit health insurer in New York.

The candidate must successfully achieve the following:

Contribute to the development and implementation of strategies to build and nurture relationships with community partners, organizations, and stakeholders

Create, maintain and foster partnerships to drive positive impact and company growth

Manage community engagement activities and events in assigned territories in the Healthfirst service area

Identify opportunities to tell the stories created by our community collaborations

Create reports and present plans and status updates to senior organizational leaders

Be a champion for documenting our team’s impact consistently and accurately through storytelling

Track partnerships and events in salesforce

Collaborate with internal teams to identify community needs and opportunities for engagement

Plan and execute community events, initiatives, and programs to promote community involvement and well‑being

Act as a liaison between the company and the community, representing our organization in a positive and impactful manner

Monitor and evaluate the effectiveness of community engagement efforts and initiatives

Provide support and guidance to community members seeking assistance or information related to our services

Manage special projects as assigned

Minimum Qualifications:

Strong community ties and relationships within the community

4-5 years of experience in Queens Nassau-based community relations

Ability to meet key organizational priorities through community partnerships and relationships

Demonstrated professionalism in public spheres to represent Healthfirst in the target communities

Must be willing and able to travel throughout Queens, Long Island (Nassau County) areas as needed

Must be willing to work nights and weekend (Saturday and Sunday) events as needed

Access to a motor vehicle, valid driver’s license & proof of insurance

Strong interpersonal and communication skills (verbal and written) with the ability to work effectively with diverse groups

Proven experience in community outreach, relationship-building, and/or community engagement

Excellent organizational skills and the ability to manage multiple projects simultaneously

Passion for making a positive impact on the community and driving meaningful change

Ability to think strategically, to use data to inform decisions, and to solve problems and challenges creatively

Project management skills with a proven ability to drive successful outcomes

Proven ability to engage with leaders from across sectors, experiences, perspectives, and backgrounds

Ability to meet organizational objectives by leveraging appropriate internal and external partners

Authentic commitment to diversity, equity, and inclusion

Displays curiosity, intelligence, and ability to learn quickly with an eye toward the future

Knowledge of local community resources and organizations is a plus

Preferred Qualifications:

Knowledge of New York’s health insurance marketplace

Hiring Range*:

Greater New York City Area (NY, NJ, CT residents): $68,900 - $99,620

All Other Locations (within approved locations): $61,300 - $89,440

As a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, licenses and certifications, and any other factors Healthfirst deems pertinent to the hiring decision.

In addition to your salary, Healthfirst offers employees a full range of benefits such as, medical, dental and vision coverage, incentive and recognition programs, life insurance, and 401k contributions (all benefits are subject to eligibility requirements).

Healthfirst believes in providing a competitive compensation and benefits package wherever its employees work and live.

*The hiring range is defined as the lowest and highest salaries that Healthfirst in “good faith” would pay to a new hire, or for a job promotion, or transfer into this role.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. HF Management Services, LLC complies with all applicable laws and regulations. Applicants and employees are considered for positions and are evaluated without regard to race, color, creed, religion, sex, national origin, sexual orientation, pregnancy, age, disability, genetic information, domestic violence victim status, gender and/or gender identity or expression, military status, veteran status, citizenship or immigration status, height and weight, familial status, marital status, or unemployment status, as well as any other legally protected basis. HF Management Services, LLC shall not discriminate against any disabled employee or applicant in regard to any position for which the employee or applicant is otherwise qualified. If you have a disability under the Americans with Disability Act or a similar law and want a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to careers@Healthfirst.org or calling 212-519-1798. In your email please include a description of the accommodation you are requesting and a description of the position for which you are applying. Only reasonable accommodation requests related to applying for a position within HF Management Services, LLC will be reviewed at the e‑mail address and phone number supplied. Thank you for considering a career with HF Management Services, LLC. Know Your Rights.

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